Frequently Asked Questions About Best Buy Mansfield
How do I check product availability at the Mansfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mansfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mansfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mansfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1828 reviews)
darla g
December 08, 2025
1 out of 5
A relative of mine went into the store on walker lake rd asked the associate for the Foot placement on two of the TVs that he was interested in buying the associate told him he could not look that up for him that he would have to go home and do the research on his own where is customer service I tried to call up there right away to speak with the store manager. Customer representative from the web told me that due to the high volume of calls I would not be able to contact the store but she could help me with my product question or ordering the product so no wonder these young ones who are getting hired in can talk to customers and treat them the way they do if they do not have to be held accountable for what they are doing or what they are not doing!!! Still getting a pay check at the end of the week!!!!
Rodger A
December 07, 2025
5 out of 5
I'm always amazed at how knowledgeable everyone is!
Friendly, helpful staff!
Steve F
December 05, 2025
5 out of 5
I needed a router......fast. the employee that helped me was VERY knowledgable in routers. Good customer service
Jeffrey C
December 03, 2025
5 out of 5
We scored an excellent Black Friday deal on a fabulous smart TV. Highly knowlegable and personable staff.