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Frequently Asked Questions About Best Buy Mansfield

How do I check product availability at the Mansfield Best Buy?
How do I check my order status?
My local Mansfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mansfield stores’ holiday hours?

Recent Reviews

4.0
(1749 reviews)
Carol D
November 21, 2024
4 out of 5
Nice stock of televisions on hand, knowledgeable saleswoman.
Randy S
November 12, 2024
4 out of 5
Always a great store to shop at
Mike W
November 05, 2024
4 out of 5
The staff was very helpful
Holly R
November 04, 2024
1 out of 5
I purchased a laptop from there and bought the extra protection plan. The said laptop is 2 years old. I needed a charger for it and it would blink blue not matter what charger they put in. The guy Hooks my laptop to their display and his phone..says it's the processor and I would be lucky to be able to get any of my information from it. Tells me how he's so sorry to give me the bad news, said that the slow blinking blue light was the computer communicating to us that the processor was burnt. I left with my laptop so disappointed. I called my brother and he took the laptop. It needed a charger and was in the middle of an update when it had died..thats what the blue light was..smh. He charged it and gave it back to me with a new charger. There was ABSOLUTELY nothing wrong with the laptop. They wanted me to purchase another?! No way!
Response from Best Buy
November 04, 2024
Hello and thanks for reaching out on Google, Holly. We understand the frustration of this experience in one of our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64387857. Kindly, ^Graham

About Best Buy Mansfield

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