They gave me the wrong computer, it was a cheaper than one than what I paid for. When you call to get help it automatically transfers you to a person in another country who can do absolutely nothing to fix their mistake.
Response from Best Buy
June 21, 2026
Hi, Bret,
We can imagine how frustrating this can be and would like to help with your computer purchase. Please send a private message to one of our official social media links below. In your message, please state that you are replying to Google Review 175103.
Facebook (https://bby.me/ELWGUK)
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Aj anthony is brilliant and alexis friendly
They both made my day memorable and gave me use gadgets to thrive.thanks
Very God sale prices on many types of items. Great customer service
Anthony in the automotive tech department at the San Luis Obispo Best Buy provided some of the best customer service I’ve experienced in a long time.
He went far beyond the basics of his job and truly cared about helping me solve my issue. He made the entire experience feel easy and stress-free, took the time to explain things clearly, and treated me with genuine kindness and professionalism.
Employees like Anthony are the reason people return to businesses. Best Buy is lucky to have him.