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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy San Luis Obispo
How do I check product availability at the San Luis Obispo Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local San Luis Obispo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy San Luis Obispo stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the San Luis Obispo Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1643 reviews)
Brian B
July 16, 2026
1 out of 5
I purchased AirPods from Best Buy online for my wife’s birthday and had them shipped to our home. When she went to open the AirPods box, it was empty. I contacted Best Buy customer service via the phone and was told they would send a replacement and the representative apologized. We were annoyed but it seemed like Best Buy was handling the situation properly, we couldn’t believe we received an empty box. I then received an email stating there was an investigation and they requested photos of the box, which I sent. The replacement iPods shipping was then put on hold and I received another email requesting more photos. They wanted photos of the shipping materials which I could not provide as I had thrown it away. I then received a note that my order was canceled and I should contact my local law enforcement. Terrible customer service and experience. We will no longer purchase anything from Best Buy.
Response from Best Buy
July 16, 2026
Hello, Brian,
Thank you for sharing your feedback with us regarding your order. Online ordering is supposed to be easy, convenient, and stress-free. Finding out your order has been stolen is not the experience we want for our customers. Let’s get this reviewed for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/c5e21T), X/Twitter (https://bby.me/WEOMNT) or Facebook (https://bby.me/juYh48) with the full details. Also add Google Review 188652. We look forward to hearing from you.
connie
July 08, 2026
1 out of 5
Tried calling for an estimate on computer work, was routed to India, they could only give a range of prices. THEY WILL NOT ALLOW ME TO TALK TO OUR LOCAL STORE!! I will not drive 15 miles if I don't know if they can do what I need done. I will not shop there anymore.
Response from Best Buy
July 08, 2026
We understand the frustration when you were unable to get the information you were looking for when calling our support teams. Without a diagnosis, typically our teams can only provide estimate ranges, as pricing will depend on what exact services are required, based on what is needing to be fixed. We understand this may be frustrating, but devices will typically need to be brought in for more accurate repair estimates. If your issue is not hardware related, and is simply related to software, you can connect with our Remote Geek Squad teams here: https://bby.me/DaE60e
For additional questions or feedback, please reach out to us in a private message on Facebook (https://bby.me/6d4AOl), Twitter/X (https://bby.me/WnFjWa), or Instagram (https://bby.me/ieOb4F), and mention your Google review, 184749.
Brandon F
June 27, 2026
5 out of 5
Well stocked, knowledgeable staff, professional, friendly and this location has a solid selection of quality electronics.
Mary L
June 23, 2026
5 out of 5
The staff was helpful and knowledgeable. The store is conveniently located and well stocked.