A month ago and now, the place seems more organized, someone will come and help you instead of trying to find someone. Not finding what you wanted right at the store is easier, look for tags that have tik mark, meaning product is available at the store.
I got help from two people, very professional. Bought a budget laptop, nobody pushed me for anything extra like warranty etc since I mentioned my purpose for buying the laptop (online learning for job advancement) everyone was nice.
I am sure you will find the store very organized, and find good customer service. Love this Best buy for improving customer service and making the store customer friendly. I'm am super happy to return here again.
I think more people should patronize Best Buy. Yes they sometimes have too few sales clerks on the floor. And yes their selection isn't as big as Amazon. but the sales staff will talk to you and, the biggest selling point is that they are not Amazon.
If you would like for their return policy not to be honored and for the customer not to be believed then shop here and donate your money. On top of that if you ever wondered why there is a cop sitting on front of the site it's so best buy can threaten a cop if a customer gets irritated at above situation. Totally unacceptable. Won't ever shop at best buy again.
Big and lots of products to choose from. Reps are very helpful.