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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Wausau
How do I check product availability at the Wausau Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wausau Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wausau stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wausau Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2084 reviews)
Ronald C
May 15, 2025
5 out of 5
Very professional had a cracked on my phone they had cleaned an fixed in 15 minutes looks great
Theresa T
May 13, 2025
2 out of 5
Bestbuy has great products available but the haunting presence of their Sales Team approaching Customers like sharks in a feeding frenzy is a big turn off. I usually shop online to avoid this distraction. 😃
pat r
May 12, 2025
5 out of 5
Anybody going there needs to talk to Eric he's the man at Best Buy
Alisia A
April 18, 2025
3 out of 5
I hate that NO ONE ANSWERS THE PHONE!!! WTH!!!! THOS IS WHY I CANCELED CREDIT CARD AND WILL NOT SHOP AT BB EVER!!!!
Response from Best Buy
April 19, 2025
Hi, Alisia,
Thank you for reaching out and sharing your feedback. I can certainly understand how challenging it is when you're trying to connect with someone at one of our Best Buy stores and have trouble getting through. While we're truly dedicated to providing excellent customer service through all our channels, both in person and over the phone, we encourage you to reach out to our customer services teams who are fully equipped to handle most concerns.
For further support, please send a private message or DM with your full name, phone number, and email address using any of our social media links below. Be sure to mention your Google review 65056240 as well.
Facebook at facebook.com/BestBuy
Instagram at instagram.com/bestbuy
Twitter/X at twitter.com/BestBuySupport.
Kind regards,
^Pre