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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Wausau
How do I check product availability at the Wausau Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wausau Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wausau stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wausau Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2198 reviews)
Ryan B
June 05, 2026
1 out of 5
Bought TV, paid for install. Scheduled install for Wisconsin. They tried to install in Ohio then pushed back install date 3 weeks. Useless company.
Response from Best Buy
June 05, 2026
Hello, thank you for leaving us a review. Knowing your installation will be completed at the correct location is important. Can you please reach out to us on Facebook (https://bby.me/xzjeiZ), Twitter/X (https://bby.me/Ve81EM), or Instagram (https://bby.me/f4qefx) with more information about your experience? Please begin your message with "This is regarding my Google Review #161302".
Michael B
June 04, 2026
5 out of 5
Very nice staff and very good option of electronics to pick from
Raja H
June 01, 2026
5 out of 5
I had an outstanding experience at Best Buy in Wausau. A special thank you to Benjamin from Geek Squad and Sam from Best Buy for their exceptional customer service. Both were professional, knowledgeable, patient, and went above and beyond to make sure all of my questions were answered and that I found the best solution for my needs.
Benjamin provided excellent technical support and made everything easy to understand, while Sam was incredibly helpful throughout the purchasing process. Their dedication to customer satisfaction truly stood out.
The store was clean, organized, and welcoming. Thanks again to Benjamin, Sam, and the entire team for making this such a positive experience. I highly recommend this Best Buy location!
Juliana M
May 23, 2026
4 out of 5
Decent.