The call center sucks, I want to talk to a human geek squad at the store and they won't even transfer me, jeez, this is so lame when im having issues with my tv!! Do better Best Buy!!
Response from Best Buy
May 17, 2026
Hey,
Best Buy has decided to use other methods to assist you and not contact the store. If you like to speak with Geek Squad, the official phone number for Geek Squad is 1-800-433-5778 (1-800-GEEK-SQUAD).
To discuss your recent interaction with call center. Please feel free to connect with us on a private social media link. Mention review #153481.
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Chester was not at all helpful. If your store is open until 9pm you should be willing to help at 8pm. He kept saying he was sending me text and I need to verify my account. When I got home and logged into my Verizon account he had changed my # and was sending the text to the wrong #. All while he was holding his head up with one arm and didn't have a care in the world that I needed a new phone tonight.
the lady with purple hair that works here sucks! she was super rude and unhelpful. spent my 1k elsewhere ☺️
The best deals on bar food in this entire city bar. None. When you order fries here you will be surprised. Good enough for two three people. What is good? Serve hot beer is cold. What else do we need? Nice neighborhood type bar. I'm going there today in fact