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Best Buy Eau Claire
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Frequently Asked Questions About Best Buy Eau Claire
How do I check product availability at the Eau Claire Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Eau Claire Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Eau Claire stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Eau Claire Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2201 reviews)
Smitty
October 16, 2025
1 out of 5
We purchased a refrigerator 3 weeks ago and were supposed to receive delivery today between 8:30-12:30 and even got the text saying this. I spent the morning cleaning out our old refrigerator and moving so it would be convenient for the techs. When we clicked on the link to track our order it said “Please Schedule”. Upon calling the listed number for customer service, turns out, the warehouse doesn’t even have our refrigerator!! And guess what? Things happen, I’ve been in service before, and understand! BUT NO ONE BOTHERED TO CALL. I will do business elsewhere going forward. Ridiculous
Response from Best Buy
October 16, 2025
Hi,
Not being updated about your delivery is frustrating. Please connect with us on social media private links to discuss your experience. When reaching out mention review #56609.
Facebook (https://bby.me/qo0glc)
Twitter/X (https://bby.me/s1oy76)
Instagram (https://bby.me/m89ing)
Diana W
October 12, 2025
1 out of 5
Returned a $10 aux cord in the package. The store would not give a refund because it was more than two weeks from purchase, would only issue in-store credit. After completing two easy Amazon returns just before this, I definitely will not be shopping here again.
Phoebe D
October 09, 2025
5 out of 5
Nation was incredibly helpful!! Helped find us the right phone and was very kind!
David B
September 24, 2025
1 out of 5
Always late with digital orders to late with coming to help. When the guy in front says that he'll call someone to help you get your item, and while the store is empty, I don't expect to wait 20 minutes for someone.
Back when I was with best buy in 2018, I remember when customer service was valued. Now they're stingy and can't even throw a bone to a loyal customer. I'm done with them
Response from Best Buy
September 24, 2025
Hey there, David,
We understand your concerns with not receiving quality customer service during your recent service visit with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/l6pc69), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #47156"