header_logo
Services Offered

More to Explore

Frequently Asked Questions About Best Buy Southland Center

How do I check product availability at the Southland Center Best Buy?
How do I check my order status?
My local Southland Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Southland Center stores’ holiday hours?

Recent Reviews

4.1
(2877 reviews)
James W
March 04, 2025
2 out of 5
Almost felt attacked by a employee with how rude one of the young men was that "helped" me get something behind the glass .
Response from Best Buy
March 05, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. We aim to make every experience with us a positive one. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64890367". Full Name E-mail Address Phone Number Regards, ^Josh Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/bestbuy)
john s
February 16, 2025
1 out of 5
ABSOLUTLY DO NOT USE THIS BEST BUY!! After ordering thousands of dollars of product, the support sith your order in disrespectful at best and nonexiestant at worst. I will be driving to the store in novi where the customer service is amazing.
Response from Best Buy
February 16, 2025
Hello, John, Thank you for reaching out to us here on Google, and taking the time to share this feedback. We understand how important excellent customer service can be to your experience in store, and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64820005 regards, ^Brandon
Nathan A
February 15, 2025
1 out of 5
Picked up a gaming monitor, took it out of the box to find it has a crack. Customer service pinned it on me. Absolutely unbelievable, never buying another thing from this store again because they will just take my money.
Response from Best Buy
February 15, 2025
Hello, Nathan, Thank you for leaving us a review. As a consumer myself, I understand the importance of requiring support for your monitor. We appreciate your feedback, and would like to offer additional assistance. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Kindly mention the phrase "Google Review, Convo #64817526" when reaching out via social media. Thank you, ^Ruby
Kathleen A
February 07, 2025
5 out of 5
George and Hannah provided excellent service!!! I was in need of a several unique pieces of tech hardware and they did not rest until I had everything I needed! Kudos to both!!

About Best Buy Southland Center

bestbuy.com