Frequently Asked Questions About Best Buy Westland
How do I check product availability at the Westland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Westland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Westland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Westland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4624 reviews)
Tyrone T
March 10, 2025
3 out of 5
Slow service
Response from Best Buy
March 11, 2025
Hi Tyrone,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you've received from us hasn't met expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64913307.
Thanks,
^Caleb
Diane C
March 10, 2025
5 out of 5
My son bought a television. I came to pick it up. Curious staff, very helpful
Jordan S
March 02, 2025
3 out of 5
No pokemon cards what so ever. Don't even try. They sell out online before they even stock anything on the shelves. If stock does make it to the shelves the employees buy it before anyone else. So good luck if you're going for pokemon.
Ryan S
February 25, 2025
5 out of 5
I walked in the door and with in seconds Sebastian helped me find a phone after I asked him for help and did an awesome job helping me I was very impressed by his customer service & how dedicated the staff is on taking care of you as soon as you walk in the door, the gentleman at the front door was very professional in guiding me to the phone section... And a huge shout out to Omar in the Geek Squad department he had my new phone up and running in unbelievable time as well!! Thank you very much best buy in Westland for taking great care of your customers A+++++