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Best Buy Southfield
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Frequently Asked Questions About Best Buy Southfield
How do I check product availability at the Southfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3305 reviews)
Seana B
March 27, 2026
3 out of 5
While I had a great experience with most of the employees, I fear that the first person that helped me railroaded me into resetting my tablet without listening when I asked to see someone about transferring my data before the reset. I did a "transfer before the reset" on several tablets before the iPad mini I had just bought today, so now im struggling to recover the data I did have on my own due to the earlier railroading. I wish she would have explained to me if they still did transfers instead of just making me reset my original tablet when I didn't ask for just a reset and exchange.
I'm aware that my data deletion is completely on me, but the customer service felt lacking due to not being listened to initially. I'll be heading to a different Best Buy in the future even if it is a more cumbersome drive so I hopefully don't run into this issue in the future.
Anita L
March 25, 2026
5 out of 5
Went in for pokémon cards
Chris C
March 23, 2026
4 out of 5
They usually have what I need.
Vallonda H
March 23, 2026
5 out of 5
They had my order ready fast