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Best Buy Southfield
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Frequently Asked Questions About Best Buy Southfield
How do I check product availability at the Southfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3174 reviews)
Mary J
May 24, 2025
1 out of 5
I am very disappointed with my experience at the Southfield, Michigan location. I went in at 6:52 p.m. mins to purchase a laptop. I picked that time so I could be in and out. First, no one was in the computer section, second I stayed until 7:18-:7:19. I had to walk to 2 associates and ask if there was anyone in the section they said they would call someone. No one never came. However, when some other customer came in, it appeared that several associates helped them. I asked the security at the door did they work on commission he said “No”. I told him I was trying to purchase a laptop he didn’t seem to care. I left then came back to ask to speak to the manager he said he believed there was only one there. So, I asked could I have a card for the manager. He told me to go the desk the at the desk had some, and the person gave me one. I left at 7:20p.m. At this point I don’t know if I want to try another location. Might do better purchasing from the manufacturer. I have purchased all types of things from Best Buy for years and their level of service to women is terrible.
Alex S
May 14, 2025
5 out of 5
Nico was very helpful with what I needed great hospitality and customer service will definitely be back and will definitely recommend this location.
DuplexDeer
May 10, 2025
5 out of 5
Their customer service is great, very helpful, but they don't have much on shelves anymore, look online for your products
N. H
May 08, 2025
1 out of 5
Big ass store no one around to help. Waited 15 minutes. That’s why these stores are closing now. They about to lose a customer and I’m going to buy it from Amazon.