Do us a favor and close this store down because you don’t have anyone working here anyways. Been here for over 30 minutes, asked for help 3 times, nobody is still showing up. Bad bad bad customer service
Response from Best Buy
September 15, 2025
Good Afternoon, Vlad.
We appreciate your feedback, though we wish you had a better experience while looking for assistance in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #43729" for reference. You can find us here:
Twitter(X):
https://bby.me/nwz0hv
Facebook:
https://bby.me/opecjj
Instagram:
https://bby.me/ykesm7.
I had an amazing experience at Best Buy today! KC, the manager, was so sweet and accommodating and made sure everything went smoothly. Lonnie, the tech specialist, was incredibly knowledgeable and impressed me with how much he knew. Keia was super friendly and efficient at checkout. The entire team made the process easy and stress-free. Great customer service all around!
I stood there for 20 minutes while the security guy asked on the radio for someone to help me. He had to ask three times.
Just order online.
Response from Best Buy
August 31, 2025
Hello,
Thank you for sharing your experience with us. I can understand waiting for so long to get the help you needed with your purchase, wouldn't be welcome.
I'd like to have our corporate team review this with you. Please send a private message on one of our social media platforms, Facebook (https://bby.me/agdurk), Twitter/X (https://bby.me/qgcim8), or Instagram (https://bby.me/2f5zww), and refer to your "Google review #37642" in your message to us.
Sincerely,
^ Melissa
I had a terrible experience when I tried to trade in my device. They were completely unresponsive to my concerns and simply followed their procedures without any regard for my needs.