Just went there to have my dash cam and line in converter installed and I have to say everybody in the tech Garage in the back is super professional and really well spoken for. I bought a brand new car in the car salesman I bought it from recommended them and he wasn't lying when he said that they are extremely reliable. Wires were ran professionally, there is zero scratches, and everything was put in as if it was factory installed.
Had a radio installed and the staff was very helpful and knowledgeable about their products
The prices are way too high. They tried to pressure you into getting a credit card. It was a waste of time.
Terrible experience. Bought 2 refurbished TVs in excellent condition online, open box. One TV came without a remote and had scratches on the front. I called customer service and because it was refurbished I was required to go to the closest location I live nowhere near a Best buy. There was also no way to call the store and talk to an associate you can only talk to the call center. I drove down, they gave me a new remote and I called it good enough. Now the other TV screen has vertical white lines up and down it with no picture whatsoever. It just randomly happened while being watched. I bought it 25 days ago and they will only cover their refurbished products for 15 days unless I purchased a warranty that would have cost more than half of what I paid for the TV. So the TV is garbage after only 25 days. I will never shop at Best buy again.