header_logo

More to Explore

Frequently Asked Questions About Best Buy Ann Arbor

How do I check product availability at the Ann Arbor Best Buy?
How do I check my order status?
My local Ann Arbor Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Ann Arbor stores’ holiday hours?

Recent Reviews

4.1
(3357 reviews)
momoka “
October 14, 2025
5 out of 5
I've been here multiple times, and the staff are always so friendly. The products are affordable too. Highly recommend!
AFFORDABLE S
October 12, 2025
5 out of 5
Great assortment
JB
October 10, 2025
1 out of 5
15 day return policy is ridiculous
Response from Best Buy
October 11, 2025
Hello, We appreciate you taking the time to leave your feedback. Trying to return a purchase should be an easy process, so we can understand your concern. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/9jjukr), Twitter/X (https://bby.me/wpr5yj), or Instagram (https://bby.me/iman9j). Please reference Google Review #54196.
Wan A
October 09, 2025
2 out of 5
It used to be Best Buy employees would walk the floor & ask customers if they needed help. I stood near the thing I wanted for probably 10 minutes & no one came anywhere near me. The four employees I saw were standing in a circle talking. I didn't buy the item I was there to get, then I asked an employee about something they sell on their website. Him: "We don't carry them in the store, but you can get it on Amazon." 🤯 Wonder why this brand is failing...
Response from Best Buy
October 10, 2025
Hi, Wan, Thank you for leaving a review. This is far from the experience we want our customers to have when looking for assistance in store. Please send us a private message on social media so that we can look into this closer. We are available on any of the following platforms: Facebook (https://bby.me/61026x), Twitter/X (https://bby.me/imbnex), or Instagram (https://bby.me/pru4fd). Please mention the phrase “Google review #53815” when reaching out.

About Best Buy Ann Arbor

bestbuy.com