I've been here multiple times, and the staff are always so friendly. The products are affordable too. Highly recommend!
15 day return policy is ridiculous
Response from Best Buy
October 11, 2025
Hello,
We appreciate you taking the time to leave your feedback. Trying to return a purchase should be an easy process, so we can understand your concern. We'd be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/9jjukr), Twitter/X (https://bby.me/wpr5yj), or Instagram (https://bby.me/iman9j). Please reference Google Review #54196.
It used to be Best Buy employees would walk the floor & ask customers if they needed help.
I stood near the thing I wanted for probably 10 minutes & no one came anywhere near me. The four employees I saw were standing in a circle talking.
I didn't buy the item I was there to get, then I asked an employee about something they sell on their website.
Him: "We don't carry them in the store, but you can get it on Amazon."
🤯
Wonder why this brand is failing...
Response from Best Buy
October 10, 2025
Hi, Wan,
Thank you for leaving a review. This is far from the experience we want our customers to have when looking for assistance in store.
Please send us a private message on social media so that we can look into this closer. We are available on any of the following platforms: Facebook (https://bby.me/61026x), Twitter/X (https://bby.me/imbnex), or Instagram (https://bby.me/pru4fd).
Please mention the phrase “Google review #53815” when reaching out.