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Frequently Asked Questions About Best Buy Ann Arbor

How do I check product availability at the Ann Arbor Best Buy?
How do I check my order status?
My local Ann Arbor Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Ann Arbor stores’ holiday hours?

Recent Reviews

4.1
(3344 reviews)
Nathan D
September 20, 2025
3 out of 5
I like the store overall, but whoever is representing Samsung products recently should not be in that position. I went in there and as soon as I walked up to the Samsung phones he started talking my ear off with incorrect and inaccurate information about how all other phone brands including the phone I have were inferior to Samsung when all I wanted to do was check out the new models. He also was getting uncomfortably close to me.
Bobby
September 12, 2025
1 out of 5
Salesman recommended a internet modem but didn't tell us to get the adapter too. Now we are stuck here with no internet and the store is closed.
Response from Best Buy
September 13, 2025
Hello, Bobby, Thank you for leaving us a review. It saddens me to hear that your recent experience was not a positive one, especially after visiting the store for expert advice. We appreciate your feedback. If you require additional assistance, please reach out to us via social media. Our team will be happy to assist you on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #42781” when reaching out on social media. Thank you, ^Ruby
Phillip P
September 04, 2025
5 out of 5
Went into the store Sept 4th, 2025 and wanted to call out Josh for amazing service and thoughtful help!
Stephanie R
August 30, 2025
5 out of 5
This Best Buy has the right people working here. Every time I come here the store associates are always friendly and eager to help. I love that!

About Best Buy Ann Arbor

bestbuy.com