I went to buy a dvd player with some DVDs to go along with it. They had the player but no DVDs in sight. Guys what are we doing?
Terrible service, the only time you will find some one that wont walk past you and ignore you when you ask for help is the person at the front door. Also some of their workers have a terrible attitude and dont show any level of profesionalism. Most the time they are on their phone or having conversations with one another ignoring everyrhing else.
Response from Best Buy
February 13, 2025
Hey, Wade.
Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you message us, please include your full name, phone number, email, and reference your Google review number #64808971.
Regards,
^Jason
Do not buy anything from Best Buy, the lie.
Response from Best Buy
February 13, 2025
Good Afternoon, Dan.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64807588" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Michael P
February 12, 2025
Clerks are somewhat helpful, but they all tell you different things. Also, after a visit and returning home I had some questions. Tried calling the store, but the automated system only allows you to talk to a CALL CENTER. When you return a day or two later the person you spoke with is not working that day.
Response from Best Buy
February 12, 2025
Hello, Michael,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience trying to get your questions answered both in-store and when calling in. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64807410" and share your full name, email, and phone number.
Thanks,
^Jacob