Best Buy Walker

Overall good service

World-class customer service! I needed to recycle some dead TV's. There aren't many places that take these anymore. Best Buy will, but charges $30 per TV. In my state (MI) you get a $30 Best Buy gift card when you pay $30 to recycle a TV. I was driving from a ways away. The store is conveniently located very close to the highway. I parked my car and walked in. I was greeted by Michael who was friendly, enthusiastic and knowledgeable. He recommended I go complete the payment/gift card transaction first. Then he recommended I pull my car right in front of the doors to make it easier to unload the TV's. He helped me unload the car and even took in the largest one by himself. The cashier was also super-helpful, letting me know I could have multiple TV payments on one gift card. This could have been a difficult, awkward transaction but Michael and the cashier made it very easy and positive. I do have some more TV's to recycle. I know now this is going to be easy using Best Buy on Alpine. I look forward to getting a phone upgrade with my Best Buy gift cards. Thanks for your help!

Excellent store

This review is specifically for the person handling my recent return. I can understand that my product return period had passed, but you didn't need to shame me for cancelling my BB Total Coverage, something that happened before I even bought the item in question. You ALSO didn't need to offhandedly remark that you'd never buy said product since you're a "professional", and further gloat that you have a sponsor that pays for all of your equipment anyway.