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Frequently Asked Questions About Best Buy Novi

How do I check product availability at the Novi Best Buy?
How do I check my order status?
My local Novi Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Novi stores’ holiday hours?

Recent Reviews

4.1
(3822 reviews)
Paula C
January 31, 2025
5 out of 5
Dropped off boom boxes for recycling. We were met at the door by a very nice employee who carried them to a specific area. Very pleasant.
M B
January 22, 2025
5 out of 5
I love Best Buy. It gives you an opportunity to touch, to hear, to see, and feel the product before purchasing.
Angela I
January 18, 2025
2 out of 5
Lines were long one one person working in the return line.
Response from Best Buy
January 19, 2025
Hi Angela, Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that it may have taken longer than expected to make your return, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and provide any assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64705170. Thanks, ^Caleb
Laurie O
January 18, 2025
5 out of 5
The geek squad was awesome and had my daughter's computer fixed up and returned in the guaranteed time.

About Best Buy Novi

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