Dropped off boom boxes for recycling. We were met at the door by a very nice employee who carried them to a specific area. Very pleasant.
I love Best Buy. It gives you an opportunity to touch, to hear, to see, and feel the product before purchasing.
Lines were long one one person working in the return line.
Response from Best Buy
January 19, 2025
Hi Angela,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that it may have taken longer than expected to make your return, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and provide any assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64705170.
Thanks,
^Caleb
The geek squad was awesome and had my daughter's computer fixed up and returned in the guaranteed time.