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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Salem
How do I check product availability at the Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3731 reviews)
Todd M
March 28, 2026
2 out of 5
They had what I wanted, but stood there while the only guy in the camera department spent over an hour with a lady trying to convince her to buy a more expensive camera and lense than she wanted. Then when a manager was strolling by, he told an employee to help out, but he went straight to the attractive girl that had just walked over there. So as I stood for another 45 minutes, picking out the several items I wanted, I watched two groups of three employees, one all scrambling to help tbe camera associate complete his sale, and another group all chit chatting, about the attractive young lady. So finally I loudly cleared my throat to have one of the six finally acknowledge me, and ask if I was all set. No, I just like to hang around in random Best Buys.
Response from Best Buy
March 28, 2026
Hi, Todd,
Thank you for leaving a review. This is far from the experience we want our customers to have when looking for assistance in store. I'm disappointed to hear that you were not acknowledged in a timely manner.
If you would like us to take a closer look at this, please send us a private message. We are available to assist on any of the following platforms: Facebook (https://bby.me/vRrhuj), Twitter/X (https://bby.me/15G25g), or Instagram (https://bby.me/wDUSUY).
Please mention the phrase “Google review #135849” when reaching out.
Robert M
March 26, 2026
5 out of 5
Just like any other best buy, sometimes you find good deals. Nothing special but good in a pinch of you need PC hardware in a pinch and don't mind paying extra.
Ali R
March 19, 2026
5 out of 5
Good selection and clean store with plenty of parking, was able to order the night before and they had it ready to pick up the next morning. In and out in 2 minutes.
Margaret Z
March 12, 2026
5 out of 5
I have always found the help that I have received at Best Buy superior to all other stores. They rate the at the top of the list in my book.