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Frequently Asked Questions About Best Buy Salem

How do I check product availability at the Salem Best Buy?
How do I check my order status?
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Salem stores’ holiday hours?

Recent Reviews

4.1
(3771 reviews)
Lori J
June 20, 2026
5 out of 5
I needed a new laptop and phone for work. The process was flawless and all the staff were great! I went knowing the general guidelines for the laptop and they steered me to a perfect fit. The phone was precisely what I need and a great price.
Sydney M
June 17, 2026
5 out of 5
Best one I've been to since I moved here from Maine, the workers actually know what they're doing and actually take the time to help.
Allen W
June 15, 2026
5 out of 5
Well trained great service to give you a good experience but don't expect to buy at best price
Matthew E
June 14, 2026
1 out of 5
Worse customer service and incompetence staff deceive people to sell their products and never accept their errors.
Response from Best Buy
June 14, 2026
Hello, Matthew, Thank you for reaching out to us here to share your experience. We understand how important excellent customer service can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 172336. Facebook (https://bby.me/lomLdK) Twitter/X (https://bby.me/HURC9a) Instagram (https://bby.me/myWGL1) We look forward to assisting you there.

About Best Buy Salem

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