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Best Buy Virginia Beach
Services Offered
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Frequently Asked Questions About Best Buy Virginia Beach
How do I check product availability at the Virginia Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Virginia Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Virginia Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Virginia Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5881 reviews)
Minga N
June 06, 2026
3 out of 5
Very VERY attentive staff in a bad way, i was in there for 15 minutes while on the phone and was approached and asked by at least 10 separate people if I needed anything. I understand its their job but I was asked 3 times in a minute once and it just made shopping difficult. I felt like I couldn't take mh time lookin at laptops without someone hovering over me and it stressed me out. I was always polite when they asked ofc but I was also on the phone. I known it's their job but DAMN
Response from Best Buy
June 06, 2026
Hello,
Thank you for the review. We understand your frustration when asking you if you needed help.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 161633
Curtis M
June 03, 2026
3 out of 5
Can't give him a terrible grade, but I definitely can't give him a great grade.The website's inventory says they have cameras that they do not actually have in store. On top of that, they will not price match.The actual manufacturer of the cameras. The example I was looking at was a lumix that they had on shelf for $2200. Yet the manufacturer sells the camera for $1500. It's kinda crazy.
But yeah, I probably would not be coming back here.Because if they can't even make sure their web inventory matches their in store inventory, that's a little ridiculous.
Response from Best Buy
June 03, 2026
Hello Curtis,
Thank you for your review. WE appreciate your feedback, and aim to create a more positive experience for you in the future.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/4vKAW3, Instagram: https://bby.me/sAvwU6, or Twitter/X: https://bby.me/5iL7LW and reference Google review 160585 in the details you provide.
kate m
June 02, 2026
5 out of 5
Excellent Best Buy, thanks to Leon! Helped us pick out a Marshall speaker and made the purchase easy.
Clare M
June 01, 2026
5 out of 5
Leon was super helpful with my exchanged item!