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Best Buy Virginia Beach
Services Offered
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Frequently Asked Questions About Best Buy Virginia Beach
How do I check product availability at the Virginia Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Virginia Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Virginia Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Virginia Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5637 reviews)
Blaine T
March 27, 2025
5 out of 5
I needed help finding a monitor that I found online for a new computer. Taylor who was not working in the area the monitor was located at the time went out of her way to help me find the monitor, got a ladder and got the monitor down from a high shelf, helped me finish shopping for a couple more items I needed, saved me a trip back to best buy by asking if I had a keyboard for my new computer (which I didn't) and after checking out went outside herself to grab a cart for me to be able to get all of my items to my vehicle much more easily. She was awesome!
Monica
March 26, 2025
5 out of 5
The floor team is everywhere ready to help.
jferg10
March 22, 2025
2 out of 5
If your gonna have people in the computer section please make sure they are educated on the products you’re selling 😂😂😂 a guy wasted 10min of my time AFTER I told him me and my fiancé are fine then continues to talk out his ass about a pre build and computer parts …..btw everything he said was very inaccurate smh be better
Response from Best Buy
March 22, 2025
Good Evening, Valued Customer.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64957685" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Jean S
March 19, 2025
1 out of 5
I ordered a stove on 3/1/2025 which was supposed to be delivered in 3/8/2025. I received a call that it was delayed and wouldn’t be delivered until 3/31/2025. Received another call on 3/18/2025 that my stove was discontinued. I will not buy anything from them again.
Response from Best Buy
March 19, 2025
Hello, Jean,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64945891. We look forward to working with you.
Regards
^Aaron