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Best Buy Virginia Beach
Services Offered
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Frequently Asked Questions About Best Buy Virginia Beach
How do I check product availability at the Virginia Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Virginia Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Virginia Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Virginia Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5605 reviews)
Moritz A
January 21, 2025
3 out of 5
I bought a baby monitor. The person at the store entry directed me to smart home cameras. Another person finally pointed me to the right spot. The selection is not very good because I didn’t find a double camera set for reasonable price.
Response from Best Buy
January 21, 2025
Hello and thanks for reaching out on Google, Mortiz.
We understand the frustration when you cannot find what you are looking for. While in-store we may have limited availability, we do offer many additional options online here, with fast shipping options. https://www.bestbuy.com/site/searchpage.jsp?st=baby+monitor&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys
If you have additional feedback or need of assistance, please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64715249.
Kindly,
^Graham
Daniyah J
January 21, 2025
1 out of 5
I am writing to express my disappointment with a Ring camera I purchased from this location earlier today. Despite being in a brand new, sealed box, the device was scratched extensively upon opening. I expect a new product to be in pristine condition, and this experience fell short of those expectations. I’m quite sure everyone would feel some type of way about this situation, especially after spending my hard working money on it. I would appreciate assistance in resolving this matter, whether through a replacement or refund.
Response from Best Buy
January 21, 2025
Hello there, Daniyah!
Thank you for taking the time to reach out on Google with a review. As someone who also purchased a video doorbell recently, I can definitely understand the desire for quality and support when needed. We would love to hear any feedback you may have and provide assistance if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64715221 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan
Lanni R
January 21, 2025
2 out of 5
Wouldn’t suggest buying gifts here. I tried returning a gift less than a month after Christmas (with the receipt) and couldn’t return, exchange or get store credit because it was outside of the strict return window. I’ll be sticking to Amazon or Target for gifts from now on.
Response from Best Buy
January 21, 2025
Hello, Lanni,
Thank you for reaching out to us here on Google, and taking the time to share your recent experience. We understand how important a return can be, and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64710752
regards,
^Brandon
Derek S
January 18, 2025
3 out of 5
I wouldn't order anything for delivery from here.
Response from Best Buy
January 18, 2025
Hello Derek,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with your delivery with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64702613" and share your full name, email, and phone number.
Thanks,
^Vanessa