Not sure why this place exists, nothing is ever in stock
Response from Best Buy
March 25, 2026
Hello,
Having trouble finding an item you are looking for in store can be difficult. We offer options like ordering online for pickup, or shipping to make sure you are advised when an item is made available. If you would like to chat us for support you can reach out to us on any of our social media profiles below with Review 134634.
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great place to visit and buy buy buy good deals lots of everything
Arriving at Best Buy to pick up my S 26, I was told that I have to give up my trade-in right away without being able to take it home and transfer all the data before turning it in. then they told me they could do it for me which I say okay to. and then they told me that their trade-in service is down right now without giving me a reason, or time when it’s gonna be fixed. I figured I would just give them a call periodically to see when it’s back up so I can pick up my phone but reaching Best Buy directly is not allowed apparently, so I have to go all the way back to Best Buy to see if the service might be back up and if I could possibly get my new phone that I’ve paid for already. Best buy employees were unsympathetic and did not offer any solution, they just told me to come back another day, this whole situation has been extremely difficult. I will be purchasing elsewhere from now on.
Response from Best Buy
March 11, 2026
Hello, Artur,
We appreciate you taking the time to share your feedback with us regarding your experience. Getting a new phone is meant to be really exciting. We try to pride ourselves in ensuring we provide great customer service. Let’s get this looked into further for you.
Please write us through our social media channels on Instagram (https://bby.me/BuU31K), X/Twitter (https://bby.me/I4XeNF) or Facebook (https://bby.me/bRF8rA) with the details of your experience. Also add Google Review 128193. We look forward to hearing from you.