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Frequently Asked Questions About Best Buy Chesterfield

How do I check product availability at the Chesterfield Best Buy?
How do I check my order status?
My local Chesterfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesterfield stores’ holiday hours?

Recent Reviews

3.9
(2765 reviews)
Cary
April 17, 2026
5 out of 5
Wonderful professionalism shown by the Best Buy staff. They are knowledgeable & helpful.
Jeffrey E
April 10, 2026
2 out of 5
I went to the store to purchase oakley meta vanguard glasses. When I got there I asked an employee for help. She said she would send someone over to help. I stood there for 10 mins watching other associates talk to each other without offering help. No one ever came to assist with purchase (glass case wss locked)I decided to leave and purchase online.
Response from Best Buy
April 10, 2026
Hi, Jeffrey, This is not the service that we aim to provide and we share your frustration with what happened during your recent visit. Please send a private message to Facebook (https://bby.me/Kx5wiL), Twitter/X (https://bby.me/Sn5V3U), or Instagram (https://bby.me/w5hmt1) so that we can look into this further and prevent situations like this from occurring. When doing so, be sure to mention that you are replying to Google Review 140267.
J L
March 25, 2026
1 out of 5
Not sure why this place exists, nothing is ever in stock
Response from Best Buy
March 25, 2026
Hello, Having trouble finding an item you are looking for in store can be difficult. We offer options like ordering online for pickup, or shipping to make sure you are advised when an item is made available. If you would like to chat us for support you can reach out to us on any of our social media profiles below with Review 134634. Facebook (https://bby.me/C6pwsZ) X (https://bby.me/Xjlx3P) Instagram (https://bby.me/y6PRGR)
Beverly B
March 23, 2026
5 out of 5
Excellent service

About Best Buy Chesterfield

bestbuy.com