Ask the dude at the door where to go to find what I was looking for and he said, go to the apple department. I couldn't see an apple department. He said what you can't see it. I said no, it's that way.So I went that way wandered around.Tried to find what I wanted.There was no 12 be found. When I went back to the front of the building to ask for help, then I was flooded with help.Got what I wanted and left.I suppose it was an okay experience. When I asked the guy where do I pay? He said, go see Elise? Well, I didn't know at least I had not met elise. They're all young kids with not much training.
Response from Best Buy
April 15, 2025
Good Evening, Jeanne,
We certainly understand how you are feeling after asking for assistance in the Apple department and not getting the help you needed. We would be happy to connect with you and work to better assist you. Please feel free to reach out to our team by sending us a private message on social media with your full name, phone number, email address, and Google review: #65045406.
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Kindest regards,
^Bobby
Not enough staff on a weekend, but when you get staff, very knowledgeable and helpful!
Well stocked, Geek Squad very talented.
Good choice of products and fair prices for a retail place. Can never find a salesperson and you are invisible if you are over 50
Response from Best Buy
April 11, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to ask questions about my electronics before I make my actual purchase. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 65032725".
Full Name
E-mail Address
Phone Number
Store Location
Regards,
^Josh
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