How do I check product availability at the Hickory Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hickory Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hickory stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hickory Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3513 reviews)
Roxanne H
March 05, 2025
5 out of 5
The guy that assisted my husband with his new phone was great. Spent over a hour helping him. Great service.
Tommye W
March 02, 2025
5 out of 5
Shout to Joe from Geek Squad. I went through 2 employees and finally got one that knew what I was talking about and helped me out tremendously. Thank you 🙏
Chelly V
March 01, 2025
4 out of 5
Had really good deals, the printer we were looking for was on sale, we were in & out with in less than 10 min. Just the staff not to friendly at check out.
Mitzi M
February 24, 2025
3 out of 5
Some staff don't seem to have a clue what's going on but there are some that are really good and helpful!
This is a much smaller store than other locations I've been to. They tended to have a much smaller selection of products.
Response from Best Buy
February 24, 2025
Hey, Mitzi.
Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #64849918.
Regards,
^Jason