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Frequently Asked Questions About Best Buy Mall Of Georgia

How do I check product availability at the Mall Of Georgia Best Buy?
How do I check my order status?
My local Mall Of Georgia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mall Of Georgia stores’ holiday hours?

Recent Reviews

4.1
(3620 reviews)
Charles D
October 23, 2025
5 out of 5
I always get their deals when they have them which are awesome. Also, I always order online and everything is ready with in minutes instead of me having to go into the store and look for them. In and out in minutes every time.
Cornelia A
October 23, 2025
1 out of 5
Stay away!!! They couldn't get anything right, even after we had paid for the product and the installation. We waited 2 weeks for them to rectify the situation. We spent over $900 for this type of treatment...😒
Response from Best Buy
October 23, 2025
Hello. Waiting longer than expected is concerning to hear, and we would be glad to look into this for you. Please reach out to us on Facebook (https://bby.me/uoq7z9), Twitter/X (https://bby.me/c1m3ac), or Instagram (https://bby.me/rjfsrw) and one of our agents will be glad to assist. When reaching out, please include Google Review number 59281. Thanks!
Ariane
October 22, 2025
1 out of 5
I went to the store with the intention to either buy a Garmin Smartwatch or the Oura Ring. The clerk responsible for that station didn’t know anything about the products he was supposed to sell. Only that one is a smartwatch and the other a smart ring. The rest “you can look up online”, I was told. In this case why go to the store at all if there is no extra service provided and one can always buy it cheaper online? Also the guy working there was absent from his station for 25 minutes with no substitute, because that was the time I was waiting for someone to ask my questions, which as you already know were unanswered. Other clerks from surrounding station offered their help, but not the person at the station.
Clay S
October 20, 2025
1 out of 5
Worst staff and customer service ever. They delivered a broken Samsung dishwasher and we had to argue with them to exchange it for a working model. We heard things like "not our responsibility " "thats not what the computer is telling me to do. It says you have to buy a whole new dishwasher and pay for it to be delivered and installed " "your 60 return window just expired and we're doing you a favor just talking to you" 😠 😡 😤 Once we finally got them agree yo the exchange they wanted to bill us for delivery, installation and wiring a 2nd time. They said it wasn't there responsibility that the dishwasher didn't work. After 1 ½ hours they finally agreed to replace the defaulty dishwasher at no extra charge. DON'T SHOP AT THIS BEST BUY. FIND SOMEWHERE ELSE THAT STANDS BUY THE PRODUCTS THEY SELL. They are supposed to deliver the new dishwasher today. We'll see how this goes. 😏

About Best Buy Mall Of Georgia

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