The sale person was horrible...at the store in Buford Ga..so I went another way of buying the Gopro camera
Terrible customer service experience, I will stop giving them my money. I have shopped at best buy intentionally even if I have to pay a bit more as I wanted to support the last brick and mortar electronics store, however, due to the customer service experience, I will no longer give best buy my hard earned money. 😔
Response from Best Buy
August 11, 2025
Hi Bob,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received from us didn’t meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/qsgzmh), Twitter/X (https://bby.me/u9b0vd), or Instagram (https://bby.me/yp94bp). Please also include the Google Review reference number #27655.
Thanks,
^Caleb
David Vo (Best Buy) and Dasha (AT&T) were on fire yesterday! Thank you for taking the time supporting us with our questions and helping us make our purchases! 5 Stars for both them!