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Frequently Asked Questions About Best Buy Frederick

How do I check product availability at the Frederick Best Buy?
How do I check my order status?
My local Frederick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Frederick stores’ holiday hours?

Recent Reviews

4.1
(2455 reviews)
Maria L
August 24, 2025
5 out of 5
Ordered online and picked up next day. Easy and fast.
CLH
August 23, 2025
3 out of 5
Asked for an item. Told where it was. Looked, not there. Asked another employee, couldn't find it then another helped find it.
Kim H
August 21, 2025
5 out of 5
Very helpful
Ron M
August 20, 2025
1 out of 5
Worst customer service. I'm in the store looking to buy an iphone and a few accessories and not even a single person to help me. I've been standing at the mobile phones desk and there's nobody to help. I approached an Associate for help and nothing, just directed me to wait by the desk. Worst service. No wonder Amazon is putting these brick and mortar businesses out of business. Do not come here if you're looking for good service
Response from Best Buy
August 20, 2025
Hello there, Ron. Thanks for sharing your experience with us here on Google. Shopping for a new fun should be an exciting experience. If you still need some assistance, please send a private message out to one of our live representatives through one of the social media platforms below. Be sure to reference your Google Review number 32286. Regards, ^ Jason Facebook (https://bby.me/4x9kxn) Twitter/X (https://bby.me/z1ze14) Instagram (https://bby.me/tsrk0c)

About Best Buy Frederick

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