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Frequently Asked Questions About Best Buy Frederick

How do I check product availability at the Frederick Best Buy?
How do I check my order status?
My local Frederick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Frederick stores’ holiday hours?

Recent Reviews

4.1
(2443 reviews)
David C
August 04, 2025
5 out of 5
Love this place. Always better than online to see what your buying. Great prices overall
Dan C
August 02, 2025
5 out of 5
honestly, I love going to this best buy - every time I've gone the staff has been great, store is in good shape, and the prices are generally the best I can find without going down to microcenter, def. better than Amazon. Basically all the electronics I've bought in the last year or two I got here, mostly open box, love that they tell you the condition online so you aren't just hoping they'll be there. also open box gets a (mostly) 60 day return policy if you get the pro membership, which paid for itself in one purchase in my case - YMMV. great store though!
Gray M
August 01, 2025
5 out of 5
Iverson was incredibly helpful and kind when he helped us with buying a new iPad for school. Couldn’t recommend them more! :)
Girmish
July 28, 2025
1 out of 5
I purchased an open-box TV and picked it up from this location. Unfortunately, the way the TV was packaged was disappointing, and the staff’s response to my service questions was not very helpful. I hope they improve their customer service and handling in the future.
Response from Best Buy
July 28, 2025
Hello. I would definitely want any item purchased, especially an open box item, to be packaged correctly. We would be more than happy to look into this for you as well as document your feedback. To do so, please send us a message on Facebook (https://bby.me/uwo1fg), Twitter/X (https://bby.me/6ap6s5), or Instagram (https://bby.me/ccexyp). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 21650. Best, ^Allison

About Best Buy Frederick

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