Michael D
December 04, 2025
I hope Samsung stay away from BestBuy for delivery service. Terrible system, try to schedule online many times. I'm a client, not ask for free stuff.
PLEASE DON'T CONFIRM THEN ASKING FOR RESCHEDULE. Everyone has job to do, not only you.
Response from Best Buy
December 05, 2025
Hey, Michael,
Thank you for reaching out here to share this experience with us, although we hate to hear you may be having some trouble with a recent delivery appointment. We would be happy to see how we can help.
To get started, please send us a message on Facebook (https://bby.me/00tbk0), Twitter/X (https://bby.me/j0irfe), or Instagram (https://bby.me/86h9vb). Please also include a note stating you are reaching out from a Google review by including this reference number: #81865. We look forward to hearing from you!
Brandon B
November 30, 2025
If you're going to look at a cell phone, make sure you speak to an actual Best Buy employee and not one of the predatory AT&T workers that will bulldoze over you saying "I just need a phone. I'm not looking to change or upgrade my plan. I'm looking for one (1) new phone." to try to get you to change providers and upgrade two phones and trade in and change providers. Trying to upsell a customer beyond anything they're actually looking for? No thank you. One star review for that experience.
The actual employee we dealt with was helpful but unable to fully help with data transfer and setup, so we ended up just going to the Verizon store instead. Three stars for this part, averaging out to a two star experience. And that's generous.
Response from Best Buy
November 30, 2025
Hello, Brandon,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/ede31h), X/Twitter (https://bby.me/3klli2) or Facebook (https://bby.me/53xqsw) with the details of your experience. Also add Google Review 78625. We look forward to hearing from you.
MuraliKrishna J
November 29, 2025
We didn't find what we needed in the store
I’m very satisfied with this store. I got two laptops for great prices and amazing quality. A top choice for anyone looking for TVs, computers, and electronics.