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Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Duluth
How do I check product availability at the Duluth Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Duluth Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Duluth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Duluth Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2241 reviews)
Sam S
April 29, 2026
4 out of 5
Good place for electronics
abe t
April 26, 2026
1 out of 5
AI customer service is terrible.
Response from Best Buy
April 26, 2026
Hello Abe,
Your feedback matters! And we would like to learn more about your visit to see if we can help in any way. Please reach out through one of our social media channels listed below and include your Google Review #146209 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/bv8s1y)
• Twitter/X (https://bby.me/uG5Q2r)
• Instagram (https://bby.me/MhI8C0)
Franklin H
April 09, 2026
4 out of 5
Geek squad was pretty helpful, it’s a pretty small shop and things don’t move super quick so I ended up going to Minneapolis to get my phone repaired but I got my refund and the customer service was good. If you need things done same afternoon. Best bet is to drive to the cities but they’ll get it done.
Carol O
April 08, 2026
1 out of 5
The service I experienced at the Duluth store was very good, but the delivery and return process was the complete opposite.
I purchased a refrigerator and scheduled delivery. On the delivery date, I received notifications reminding me to prepare, along with an estimated delivery window, followed by a message with a specific time. However, when I checked the tracking link again, it suddenly showed that I had no delivery scheduled at all. Contacting the store directly was not an option. Instead, I was routed to a contracted customer service representative who could not explain why my delivery had been canceled. After getting nowhere, I decided to cancel my order. To make matters worse, I was only given a partial refund. I was told I would need to physically go to the store to receive the remaining $279. I live 65 miles away, meaning I would have to drive 130 miles round trip just to recover money for an appliance that was never delivered. Based on this experience, I strongly recommend choosing another retailer for appliance purchases.
Response from Best Buy
April 09, 2026
Good morning,
Thanks for taking the time to share your experience with us. It was wonderful to hear that your visit to our Duluth store was so good. It's understandable though that finding that your delivery was not scheduled, as expected, and that to get the full refund after cancelling, wouldn't have been welcome news. We'd be happy to see how we can assist with this.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/cfETm8), Twitter/X (https://bby.me/1MZGkc), or Instagram (https://bby.me/RVU7NE), and refer to your "Google review #139883".