Well organized, very helpful. I needed a multi-pod to hold my phone while taking photos of sportscards. They had a number of them to choose from. Got exactly what I needed. Very pleased with selection and price.
Kristin S
February 16, 2026
Beyond ridiculous that they say they have no way to give any idea at all on how long for a pick up order (1 item) to be ready. Wasted most of the day in town, then the app won't allow the changing of pick up date.
Response from Best Buy
February 16, 2026
Hello,
Thanks for your review. We get your frustration with not getting an update on your order or being able to change the date. We're more than happy to help. Please connect with us by sending a private message on one of the below social media platforms. You may include the Google review ID 118134 as reference.
X: https://bby.me/i236xx
Facebook: https://bby.me/o701aj
Instagram: https://bby.me/dzrru5
How are they still open? No employee in sight to help you, no checkout counters, everything is purchased with your phone now by scanning the item and leaving? No one answers the phones either. Its an AI assistant that cant help you because it doesn't understand a word you're saying. Ill never shop here again.
Response from Best Buy
February 09, 2026
Hello,
We appreciate you taking the time to let us know about your experience. It's unfortunate that you did not get the help needed in-store. We get why you would be upset. We would love to speak with you more regarding your experience.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 115037 in your message to us.
X: https://bby.me/cvb128
Facebook: https://bby.me/hs1czw
Instagram: https://bby.me/nz3heh