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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Duluth
How do I check product availability at the Duluth Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Duluth Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Duluth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Duluth Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2213 reviews)
Julia M
January 06, 2026
5 out of 5
I'm shopping at our local Best Buy from 2007
a few times a year. I have never had problems of any kind in this store and certainly will choose it for a large computer related purchases. I had a much better experience with Best Buy in technology sector than with any online platform. I use "buy online pick up at the store" option quite often, this service deserves nothing but praises - very convinient and friendly, love it! Not all retailers provide such a good experience, sometimes even pick up could last forever as in Target. Thanks Best Buy for doing a great job!
jessica l
January 02, 2026
1 out of 5
I made an appointment to have a screen fixed on an iPhone because they are an authorized apple repair place and they said they don't repair them that they have to send it to apple and when I talked to apple they tried to say best buy fixes them. NOT A CHANCE!!!! Don't bring phones here!!
Linda G
December 19, 2025
5 out of 5
My grandson found exactly what he needed and at a great price
Rebecca M
December 19, 2025
1 out of 5
Worst customer service experience ever! Don’t bother calling the “store” number it brings you to there national corporate line that cannot transfer you to a person in the physical store!