Frequently Asked Questions About Best Buy Orange Park
How do I check product availability at the Orange Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orange Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orange Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orange Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5390 reviews)
Jacob P
June 26, 2025
1 out of 5
Lost my business because no one wanted to work the checkout counter and they were making all of us stand in line at the customer service desk. So, while I was standing there I ordered the exact same item on Amazon for $30 less. See ya
Crystalyn T
June 23, 2025
1 out of 5
Made an appointment for phone repair. Made the appointment earlier today over the phone with a real person for this evening when I get off work. Walked in for my appointment only to be told the cell phone repair guy called out sick. The person I spoke to tried to say Apple will not replace my device after I received notification from Apple themselves to drop it at Best Buy for a REPLACEMENT. Clearly they do not know what they’re doing nor do they respect their customers. If they had any respect for their customers they would have told me hours ago that they could not help me. They’ve known since before I scheduled my appointment that their educated repair employee was not there. Very disrespectful to blow smoke up asses. Will never go back. Worst 5 minutes I’ve experience in a long time and I’ve worked in customer service for 8 years. This is terrible.
Brett B
June 18, 2025
4 out of 5
This store is OK. The staff is generally friendly and knowledgeable about the items they stock. Unfortunately, it seems like they stock fewer and fewer items. Do yourself a favor and call ahead or check the store inventory online before you drive to the store.
Katerina
June 11, 2025
3 out of 5
Need more employees working the floor, they employees were nice but definitely need more.