Not very helpful or caring of my needs. Would not choose them again.
Response from Best Buy
April 02, 2026
Hi Thomas,
Thanks for your review. We never want our customers to have this experience. We would like to follow up to learn more regarding what occurred and make sure it gets addressed and documented.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/3LP5vS)
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- Instagram (https://bby.me/NmnnQs)
When reaching out, please reference your Google Review NUMBER.
Now on our second attempt to get a TV delivered, waited all day for them to show up just for them to cancel with no reason customer service had no answers. The manager said he could just refund us the money, no answers except to cancel the order. terrible customer service. Would recommend going anywhere else for tv.
Good clean store and helpful staff
They had the phone I wanted for my granddaughter. And the service was great 👍