Frequently Asked Questions About Best Buy Orange Park
How do I check product availability at the Orange Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orange Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orange Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orange Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5338 reviews)
Terry K
April 02, 2025
1 out of 5
Beware! There return policy on all items are 15 days! No exceptions! WOW. You can be a upgraded member and pay to have a 60 day return window. So think twice before you shop. Other company’s do offer far better return policy! For that reason I want buy anything again from this company. I would rather wait and have it shipped than to buy and have no way to return after 15 days. Crazy!
Johnathan R
March 23, 2025
1 out of 5
I’m very surprised by the terrible service I received from the manager here @ this Best Buy. He’s very unprofessional and doesn’t have any service skills. When I purchase an item. I expect Best Buy to stand by the product they sell. Not have the manager argue with me and not find a solution to the problem. Terrible leadership skills here @ this location Store Management Team!
Response from Best Buy
March 24, 2025
Hello,
Thanks for sharing your feedback with us. I understand encountering a manager who wasn't able to provide a solution that you were seeking, wouldn't be welcome. I'd be happy to have our corporate team look into this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, approximate time, and name of the manager, if you have it. Please also mention your "Google review 64961456" in your message to us.
Sincerely,
^Melissa
michael j
March 22, 2025
4 out of 5
I really liked the geek squad guy Mike. I attempted to build my first PC. I had a friend helping me via the phone but we got to a point where it did not come together. I took it to Best buy and Mike helped me complete setup (incorrect wiring and needed cleaning) and even added a operating system. I think the price of everything I had done was a hundred and something. But I got the year long geek squad protection and I think that was really what brought the value for me. He suggested installed an M2 for my additional memory needs. Excellent folks at the geek squad here!
Kwan M
March 17, 2025
4 out of 5
Came in and was able to make my exchange fairly quick. I just wish there were more employees in the store. I took a couple of minutes till i could find some help while i was in the headphone section. But when i did get help, a young gentleman assisted me really quick