Always a struggle to pickup here. Just get it delivered and you’ll save an hour of your life.
Response from Best Buy
January 18, 2025
Hi, Victor
Thank you for reaching out in regards to your in store pickup experience. I can understand that any delays on picking up products can be difficult. You can reach out to any of our Social Media Profiles below with Review 64704105 for support.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Sincerely,
^Tommy
Had a car radio install scheduled for 2 weeks, they call me a day before install and say they can't install it because I didn't spend whatever ridiculous full radio price they wanted. Then said they would have to charge me 40 dollars to see if it was possible 🤣 and then potentially 120 to UNINSTALL the car radio that potentially might not work. I already paid these fools and now I got to wait for refund. Don't use these dudes for car installs, they don't want to work and don't talk about hidden fees up front. I simply wanted to pay for a service 🤣 This review has nothing to do with the products, just the car audio service. Have a nice day
Response from Best Buy
January 16, 2025
Hello, Joshua,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64685789. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64685789
Thanks,
^Ezra
Staff wasn't knowledgeable on what we wanted. Seemed more interested in talking with coworkers than helping me
Response from Best Buy
January 16, 2025
Hello.
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number 64684725. We look forward to working with you.
Best,
^AllisonS
Customer service is great