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Best Buy Monroeville
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Monroeville
How do I check product availability at the Monroeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2573 reviews)
Ladeegeek G
October 13, 2025
5 out of 5
E-Waste drop off. Just walk in the door, say hello to the greeter and drop off right there!
Plenty of parking
Friendly staff
Well lit
Matthew G
October 12, 2025
5 out of 5
Easy to ask for stuff and they work quickly
Rebecca S
October 11, 2025
1 out of 5
Hands down the worst experience. First I had to wait for an associate so I could buy a charger because they go by customers in a queue. That associate ended up selling me the wrong charger without asking any questions as I had the laptop it was needed for in my hand and I even showed her what it was for. Then I wanted to purchase another laptop and had to wait to be in the queue yet again. I found that out after I waited in a line and I was next to be assisted. At that point I got an associate the associate told me they didn’t have the laptop I was looking for so I proved him wrong by looking it up on my phone. Now the return of the charger, the “manager” informed me they don’t sell chargers for chromebooks even though the charger box said otherwise. So then I go to the register to return it and have the original associate I dealt with who said “awe that’s a shame”. I will never go to this Best Buy again and will shop elsewhere before they get another penny from me
Response from Best Buy
October 11, 2025
Hello, Rebecca,
Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when needing attentive customer service. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #54522" when reaching out on social.
Candi W
October 11, 2025
5 out of 5
Staff are very helpful, and they have products priced for every budget