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Best Buy Monroeville
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Monroeville
How do I check product availability at the Monroeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Monroeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Monroeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Monroeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2556 reviews)
Beth P
August 08, 2025
1 out of 5
I’m not sure where to review Geek Squad so here it is. Take my advice and listen to the agent at Geek Squad if you have Apple: Just go to an Apple Store. We couldn’t get same day help even with an appointment because the tech was scheduled to leave. Then we were told it is always better to go to Apple than Best Buy anyway. An absolute waste of time but at least I know there’s no need to return to Best Buy.
Response from Best Buy
August 09, 2025
Good Morning, Beth.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We can understand your disappointment with how your visit went. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#26533" for reference. You can find us here:
Twitter(X):
https://bby.me/hyzevk
Facebook:
https://bby.me/g4iqwl
Instagram:
https://bby.me/igqotz
Kind Regards,
^Trey
James J
August 08, 2025
3 out of 5
There are a LOT of empty spots where merchandise should be.
I went in looking for equipment for shooting video with a phone and 80 - 90 percent of the hooks were empty, with tags saying what should be there. Of the items they did have, there was only one or two.
Response from Best Buy
August 08, 2025
Hello, James,
Thank you for sharing your concerns with inventory that wasn't available in store. I can understand that not finding the product you are looking for can be difficult. You can certainly order online for store pickup or delivery if you would like. Please reach out to any of our Social Media Profiles below with Review 26365 for any further questions or concerns.
Facebook (https://bby.me/f7dejg), Twitter/X (https://bby.me/zkp7v5), Instagram (https://bby.me/or9hy7)
Sincerely,
^ Tommy
Brandon B
July 31, 2025
5 out of 5
We stopped by Best Buy on a mission: find my wife a Bluetooth noise-canceling headset so she could finally tune me out in style. (Hey, this evens us out with my selective hearing) The staff was fantastic. super knowledgeable, patient, and genuinely helpful in guiding us to the right headset. Big kudos there.
Now, the phone service reps in-store? A bit much. After politely declining a pitch to switch providers (after they couldn't match our existing service price), we were hit with the same spiel again just ten minutes later by another rep. Felt like déjà vu with a side of pressure sales. Not a dealbreaker, but definitely a ding on the experience.
On the bright side, we walked out with more than just headphones—we snagged a robot vacuum/mop combo that was "on sale". So now, not only is my wife enjoying peace and quiet, but our floors are cleaner than our communication during a Netflix binge session.
Overall, a solid trip with a few bumps. Would shop here again... just maybe wear those new noise-canceling headphones before entering to dodge the phone reps. 😄
Marilyn W
July 17, 2025
5 out of 5
This is the only place my family will buy Refrigerator, computers, phones, A clean air appliance. Sweepers. There prices are great, but the employees are amazingly wonderful. I can't forget the Geek squad. They are so helpful and so very smart. They have helped me so many times and I just purchased a Laptop Computer. There really isn't anything I wouldn't buy there, that they sale.. I would recommend them to everyone, which I have done many times. Great employees and always so helpful. Check them out and see for yourself.