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Best Buy Henrietta
Services Offered
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Frequently Asked Questions About Best Buy Henrietta
How do I check product availability at the Henrietta Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Henrietta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Henrietta stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Henrietta Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4039 reviews)
Sam J
November 14, 2024
5 out of 5
Fun
Robert R
November 11, 2024
5 out of 5
Helped a friend buy a Chromebook. Associate was knowledgeable and most helpful.
Jacqueline N
November 11, 2024
2 out of 5
The worst. We are long time Best Buy customers and were in the market to buy a new refrigerator and a dishwasher. On Saturday, November 9, 2024, we went to the Best Buy in Henrietta and we greeted by Anthony. We told him what we were looking for, and we said we'd look around. HE NEVER CAME BACK! After quite a while we decided to leave. We never had contact with anyone when we left the store.
The department was a mess, too , with refrigerators with huge dents and missing handles. Were these supposed to be open box? I have no idea.
I continue to be flabbergasted when businesses complain that people aren't coming into stores. Why would we bother when we can order online and not have the hassle of being ignored?
Response from Best Buy
November 11, 2024
Hello and thanks for reaching out on Google, Jacqueline.
Getting help in our stores should be easy and we understand the frustration of this experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64412059.
Kindly,
^Graham
Stylez T
November 10, 2024
5 out of 5
Best customer service nd gear