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Frequently Asked Questions About Best Buy Henrietta

How do I check product availability at the Henrietta Best Buy?
How do I check my order status?
My local Henrietta Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Henrietta stores’ holiday hours?

Recent Reviews

4.1
(4298 reviews)
Andrea S
April 21, 2026
5 out of 5
The cashier was very nice.
Yiyi Y
April 18, 2026
5 out of 5
The Geek Squad here were super helpful and patient. My laptop crashed, and they explained the possible reasons, how much different options would cost to fix, helped me check my membership, and made some recommendations on where to go if there weren’t able to fix. They were able to get it fixed in time, but it was helpful to have an idea of what to do just in case
Joe A
April 14, 2026
1 out of 5
Purchased a product yesterday its 200 dollars cheaper today bestbuy is refusing a price match over the phone if I could give 0 stars I would same product same sku same link
Response from Best Buy
April 14, 2026
Hello, Joe, We know that having concerns on a Price Match can be difficult. We would be glad to check on your price match if you would like to reach out to us on any of our social media profiles below with Review 141593. Facebook (https://bby.me/zxOU50) X (https://bby.me/W1j3Tk) Instagram (https://bby.me/j3g0xW)
mark f
April 08, 2026
1 out of 5
Never again. Found what I wanted and went to the register. 3 people in line. First person was taking awhile so a girl opened another register and woman in front of me and I went to her register. She cashed out the woman and then walked away, leaving me standing there with my purchase in my hand. Woman in front of me couldn't believe it, neither could I. Threw my purchase on the counter and walked out. Many workers (?) standing around talking. Just a joke, don't bother.
Response from Best Buy
April 08, 2026
Hello, Mark, Thank you for sharing your concerns with the consultant in store walking away after helping a customer in the register and walking away before you were able to be checked out. Not being assisted in a timely manner can be difficult. We would be glad to investigate this further if you could reach out to us on any of our social media profiles below with Review 139690 for support. Facebook (https://bby.me/vy7Idd) X (https://bby.me/qaluDd) Instagram (https://bby.me/nneCUX)

About Best Buy Henrietta

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