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Frequently Asked Questions About Best Buy Roanoke

How do I check product availability at the Roanoke Best Buy?
How do I check my order status?
My local Roanoke Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Roanoke stores’ holiday hours?

Recent Reviews

4.1
(3525 reviews)
Rob B
November 27, 2024
1 out of 5
Order a TV online on Monday. Advertisement says next day pick up or delivery on Friday. My tv just blew I live down the street from bestbuy. I paid expecting it being ready the next day pickup? It’s Wednesday and the tracker says ready for pick up Saturday. So moral of this story! NEVER ORDER ONLINE FROM BESTBUY. If you live 10 minutes away like me? Go to the store and buy it on the spot, take it home. Don’t be like me and get duped into thinking you can pick your online order the next day? Even if its advertised next to the TV about you purchased. I even went to the store yesterday and customer service said “it looks like they’ll probably call you by the end of our business hours today.” I had my grandson didn’t want to show off. Because I was lied too! So I left. But here it is Wednesday and we still don’t have a tv. I WILL NEVER MAKE THIS MISTAKE AGAIN! And it’s about to be Thanksgiving tomorrow. Thanks Bestbuy!!
mohamed g
November 26, 2024
5 out of 5
Everything you will find here
Jera K
November 26, 2024
4 out of 5
Although I had issues with an online order, the staff and manager took the time to correct the issue.
Greg P
November 25, 2024
5 out of 5
Order was correct, ready, and waiting. Loading zone guys were polite and careful with my order. Line at Customer Service desk was a little long - but that's to be expected during Black Friday week.

About Best Buy Roanoke

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