Best Buy Tallahassee

Called and verified something was in store, told it was 100% there. They gladly take $800 payment over the phone, I show up go inside and wait, get told to go park outside. After waiting for sometime I go inside, and they kindly told me it want there and I’d have to come pick it back up. Thank you Best Buy for wasting my time.

We came in looking for a printer that was tops in color photos. Our young salesman was delightful, confident, professional, helpful and personable. He was the whole package! We bought a printer for $30.00 more than it was on Amazon. We considered it a tip for a job well done! Give him a raise!

The actual best buy store it self is wonderful as long as you are doing store pickup. I went into this store on 1/15/25 and was totally disgusted with the customer service. I went to purchase a case for my sisters cell phone and i couldn’t find it on the shelf and asked for help. That’s when i walked to the counter and seen an employee not help a customer so i attempted my LUCK and to no avail. The employee went on to tell me a long spill about people stealing out the store and what’s displayed on the website for one hour pickup may not be available. I than asked to double check and they refuse to even get off their personal phone call while on duty. I then asked to speak with a manger and to my shock and surprise they said they was the manger. Then asked to speak to a different manger cause i could clearly see i wasn’t getting no where with this one. They then called for a different one and walked away from the counter completely and went to the back and never came back. I then went back over and found the case in another section that they clearly wouldn’t help me look for. The other manger came and assisted and i relayed my complaints to them and they said they was going to talk to them. I doubt it ever occurred cause they didn’t come back at all while i was in the store. This not the professionalism i would want in my store at all helping customers. I work in a professional setting and i would be literally reprimanded if i did this. So with all this beginning said if you help in this BESTBUY do in store pick cause the customers service absolutely is horrendous.

Outdated policies. Lack of display units, rude employees. Get your items from Amazon. Best buy needs to go the way of Radio Shack and Circuit City