Best Buy Dedham

Kupiłem tam telefon szybko i bez problemu. Pracownicy byli mili, więc w zasadzie wszedłem i wyszedłem z tym, co chciałem.

We ordered a TV 2 weeks ago. They gave us a delivery window forcing us to stay home to accommodate. It shipped from this location, yet did not arrive on the date of the scheduled delivery. I got no-call no-showed, then had to call THEM to figure out what had happened. After 9 logged hours on the phone with customer support, nobody was able to help us reschedule, cancel the order, or give us a refund. Finally, after visiting a branch (and getting a shoulder shrug there), we were forced to wait longer. We were called by a customer service team who promised a call back, but instead they freed up our purchased tv as inventory and sold it to someone else with no call. When I attempted to reschedule the delivery, they only had availability a week and a half from that day. Don’t order for delivery from this business, their automated system is garbage, and the members at the branches aren’t able to do anything (to no fault of their own, shoutout Watertown).

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trying 3 day to connect with a store in Dedham MA hours on a phone It was an afoul system with terrible service. Calling to reach installers or geek squad , 5 calls no connection The automated system do not understand the voice . when real person picks up it gets even worse . But actual installer Jason is a nice guy . Now after a week schedule and reschedule my appointment they lost again . what a mess , total mismanagement