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Best Buy Mission Valley
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Mission Valley
How do I check product availability at the Mission Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mission Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mission Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mission Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(7227 reviews)
Sergei E
May 10, 2026
1 out of 5
I’m a Best Buy cardholder. I bought a robot vacuum and ran into an issue. When I contacted support, they simply sent me off to the manufacturer, offering no solution themselves. For a large retailer, this is unacceptable. One star. I won’t be buying from you again.
Colton B
May 09, 2026
1 out of 5
Cool store. However when I went to make a purchase the young guy tried to sign me up for their credit card without my knowledge or permission. Weird vibes at this store as if they were high as well, but I’m not from San Diego so maybe that’s normal for people here. Just order online if you have to come here for something big.
Kyle B
May 08, 2026
5 out of 5
Great place
TK N
May 08, 2026
1 out of 5
How difficult can it be to reach an associate at the store? After calling so many times I had to go in to talk to an associate. I also called for an order for the Geek Squad to come in to work on my computer. I schedule it almost 3 weeks in advance because they said it was their only availability. After scheduling it in advanced, paying $150 for the service, taking a whole day off work (money lost) so I can be there at their open appointment from 7AM-7PM. They call me the day before and tell me they dont have anyone. They had 3 WEEKS to figure that out. They didnt give me a credit, barely apologized and just moved on. So now I have to take another day off work because they cant give me a specific arrival time frame til the DAY before the appointment. Theres another WHOLE DAYs worth of work lost. More money lost. These big corporations are getting worse. I see why they are failing. Customer service is just not the same anymore. I DO NOT recommending contacting this company thats impossible to reach a store associate and is not organized in their geek squad department. They dont have sympathy for their clients and I will never shop here again.
Response from Best Buy
May 08, 2026
Thanks for sharing your experience with us. We're concerned to hear that your service appointment didn't go as planned, which we understand would be frustrating. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/4gPiFU), Twitter/X (https://bby.me/IezDbu), or Instagram (https://bby.me/DGLJQN) and mention your "Google review #150136," we'll be happy to look into this with you.