Best Buy took $1200 from my bank account. They stated i bought a laptop. I never bought a laptop. They had my bank information because I purchased a 100" tv a month earlier. They then without permission did steal $1200 from my bank account. Best Buy then hid information that proves i never purchased a laptop. Do not buy from Best Buy. They will steal from you. >
Installer was very knowledgeable and good. Very good experience
Every time we go in have to tell the AT&T rep no aggressively, and last time they had 10 staff with 3 customers, we asked for help, and they told us we're next in the "help queue".
Dude what? Not really worth dealing with the overly aggressive sales.
Response from Best Buy
May 04, 2026
Hello Brian,
Thanks for your review. We strive to provide our customers the best experience possible. Feeling this was not the case with you is upsetting to hear. We'd like to follow up here and make sure this is addressed and documented. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/uPPQOz)
- Twitter/X (https://bby.me/Zdu5zY)
- Instagram (https://bby.me/tQwLEi)
When reaching out, please reference your Google Review 148810.