Great staff friendly and informative
Brought my iphone here for a battery replacement, and yes, I called ahead . I spoke with someone in geek squad who explained the process to me. Including how the back of the phone needed to be examined for cracks. I was told the focus would be on the back of the phone only . When I arrive, they examined the front and back then rejected it….due to minor cracks on the front. I wouldn’t have even drove out there had I known they consider the front’s condition .
The associate working at the time, when I handed him my phone, he grabbed it as if it had a disease attached to it. I regularly use wet wipes on my electronics but left them at home that day…. My apologies !
Nowell B
February 21, 2026
Always a great exsperience. Nice help, is annoying every item people have to get and follow you. But gotta do that because of thiefs. Best customer service of any modern store. I purposely go there give them my business, because i hope they stay around, last great electronics store
No price lables or wrong prices. Apathetic staff who is quick to pass the blame. Will never return