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Best Buy Bay Shore
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Alienware Experience Shop
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Frequently Asked Questions About Best Buy Bay Shore
How do I check product availability at the Bay Shore Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bay Shore Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bay Shore stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bay Shore Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3355 reviews)
Beyond t
April 23, 2026
5 out of 5
Thank you Edwin for your outstanding customer service with my purchase of the TCL 75 inch TV. Edwin had patience for all my questions and concerns then help provide more knowledge with my purchase of the sound bar. My stress levels was high but definitely had a smooth ending checkout. The entire team was helpful and love seeing team work with everyone assisting. Thank you Bayshore Team!
Alison S
April 22, 2026
5 out of 5
Great experience. I purchased a new laptop and the Geek Squad transferred all my files from my old computer to my new one. Great team.
Y M
April 21, 2026
1 out of 5
Stay away!!!! Purchased a whirlpool oven with a warranty and when it came it already looked used- the oven does not heat up past 200 degrees - I tried to return it but due to having a warranty, I needed someone to come out and fix it instead which they did and it only lasted a week so I figured let me try calling Best Buy to return it cause I do not want this oven anymore. It’s only been two months and it’s already given us problems when I called they said there was nothing they can do about it because it’s been over 60 days. … I tried explaining to them that I called within three weeks of it being damaged and they hung up on me!!!! I’ve never had the worst customer service in my life…
charles c
April 19, 2026
2 out of 5
went there to return a sony ult tower 9 speaker that was sent to me with minor damage and no optical cord i felt like I was going thru a police investigation the way cut the box open to examine the speaker as if i was being misleading or something
Response from Best Buy
April 19, 2026
Hello Charles,
Thank you for taking the time to provide your review. We surely never want our customers to feel this way when trying to return a product. We strive to provide the best customer service. Furthermore, we'd appreciate the opportunity to follow up and ensure this is addressed and documented. Feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/VBHAlL)
- Twitter/X (https://bby.me/bEhYqD)
- Instagram (https://bby.me/bVDMor)
When reaching out, please reference your Google Review 143755.