Geek Squad was very helpful and I only had to wait 1 full day for them to fix my laptop. The Windows OS was corrupt and I couldn't get into it. Also, the techs told me how to call them and get a live body!
I received great help with getting a router
Just wanted to say what an "AWESOME JOB" Karson Hall - Geek Squad, Lynchburg, Va store, did!!! She helped me find a solution to a laptop issue! She is "VERY KNOWLEDGEABLE" about various solutions!!!! Best Buy is blessed to have her!!! Anne Burch