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Frequently Asked Questions About Best Buy Lynchburg

How do I check product availability at the Lynchburg Best Buy?
How do I check my order status?
My local Lynchburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lynchburg stores’ holiday hours?

Recent Reviews

4.1
(2055 reviews)
Matthew Z
January 23, 2026
5 out of 5
Nice tech store! If you aren't familiar they have TVs, laptops, desktop computers, phones, earbuds, smart watches, accessories, and some appliances. Its always clean and is a calm environment with music playing and usually not very busy. There are always employees around to help and the display tech is set up nicely. Usually an employee will find you within 5 minutes of being in the store, sometimes 1 or 2 minutes, and ask if you need help with anything. Definitely recommend for a good selection and friendly service!
Randy C
January 23, 2026
1 out of 5
Made a purchase on1/23/26 and was charged $10 for some Teen Tech foundation but was never asked if I agreed to the cost. Attempted to get the charge removed by calling the store but apparently it was someone from overseas on the other end. Got the runaround to 4 different people and Noone was able to process a refund. I live 30 minutes from BestBuy and is where I'll have to go to get a simple refund done back to their card.
Response from Best Buy
January 23, 2026
Hello, Randy, Thank you for reaching out to share your concerns with your possible donation done during an in store purchase. We can understand that mistakenly selecting a donation option while checking out at one of our stores can be difficult. The options do show up before you are charged and after you verify your rewards' information while checking out. If you would like to have this refunded you can certainly reach out to us on any of our social media profiles for support with review 108315. Facebook (https://bby.me/hal7vk) Twitter/X (https://bby.me/3uxmdf) Instagram (https://bby.me/aynazj)
Addy P
January 23, 2026
1 out of 5
So far, they sold me a faulty Apple Watch. I spent $600 on Black Friday, and thus far. A beautiful one, but a faulty one. Also a faulty power bank. They have a terrible return policy. I am trying to let them know that it has not worked from day one and they won’t let me return it or exchange it. Because it was over one week of the exchange policy I bought it on Black Friday but did not get to open it until January 1 while I was on vacation I was out of the country and didn’t make it on time. All I’m asking is for them to exchange it and sell me a watch that works!
Response from Best Buy
January 23, 2026
Hello, Addy, Thank you for reaching out to us here to share your experience. We understand how important a working watch can be, and we would like to take a closer look into this with you to document any feedback you may have. For us to assist, please send us a private message or DM at the following Social Platforms with Google Review# 108195. Facebook (https://bby.me/b35p7n) Twitter/X (https://bby.me/rz2sl4) Instagram (https://bby.me/u4uhri) We look forward to assisting you there.
Jagger
January 17, 2026
5 out of 5
They're a little high, but worth the best but warranty coverage for 1year

About Best Buy Lynchburg

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