Frequently Asked Questions About Best Buy Lynchburg
How do I check product availability at the Lynchburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lynchburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lynchburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lynchburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1963 reviews)
Kolin D
April 17, 2025
5 out of 5
I’ve got a lot of stuff from there and they’re always great. I ordered the wrong color headphone and the exchange took minutes. Got a new cell phone and the guy literally had me set within 5 minutes and had my plan how I wanted it!
Thomas J
April 11, 2025
2 out of 5
They don't sell physical blu rays anymore. Take the L and close down like circuit city.
Response from Best Buy
April 11, 2025
Hi, Thomas,
As a fan of movies of all genres, I can understand your disappointment with physical media no longer being sold at your local Best Buy. Please know that this was not a decision that was made lightly and I'd be happy to document your feedback on a corporate level. To do so, please send a private message or DM that includes your full name, phone number, email address, and order number to the following: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
When reaching out, please mention that you are responding to "Google Review 65031683"
Sincerely,
^Tina
Jennifer L
April 03, 2025
1 out of 5
Wouldn't take a return after 15 days. Thought it was 30 days like everyone else. Shows up on day 19 and they wouldn't take a return. Bought my son an underwater camera and it was broken from the start. Lost $85. Will never shop there again.
Response from Best Buy
April 03, 2025
Good Evening, Jennifer,
We absolutely understand how you are feeling after an issue while trying to return an item. We would love to connect with you and work to better assist you. Please feel free to send us a private message with your full name, phone number, email address, and Google review: #65005688.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby