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Best Buy Lynchburg
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Lynchburg
How do I check product availability at the Lynchburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lynchburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lynchburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lynchburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2042 reviews)
Marie-Claude B
December 20, 2025
1 out of 5
I made an appointment and the iPhone was diagnosed needing a new battery as I had stated on the information for the appointment. They did not have the battery so had to wait 3 days. Tried to call but impossible to speak to anyone a the store. Dropped the phone off and when they called I asked when and they said as early as possible so I did and the repair person was not there so told it would take 3 hours from the time they came in to work which was an hour and half from that time. Went to pick it up and they could not fix it for some reason. Very bad experience and will keep me away from best buy in the future. Need to work on customer service and phone calls.
thank you
Response from Best Buy
December 20, 2025
Hello Marie-Claude,
Thank you for your feedback. We're sorry to learn your service experience wasn't as positive as what we aim to provide.
To have your feedback formally documented, please send a private message or DM via Facebook https://bby.me/edsf8b, Instagram https://bby.me/li9usr, or Twitter/X https://bby.me/zji51s. Be sure to give a mention to your Google review 91739.
Isaac A
December 18, 2025
5 out of 5
Good
Huken S
December 14, 2025
3 out of 5
Popular items are not always in stock
Victoria V
December 12, 2025
5 out of 5
Never had an issue here and the employees are always nice.