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Frequently Asked Questions About Best Buy Lynchburg
How do I check product availability at the Lynchburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lynchburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lynchburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lynchburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2117 reviews)
Molly C
September 15, 2026
5 out of 5
Becky in customer service was fantastic and helpful! I love that she’s able to use a device and technology to translate for her as a deaf person!
alan c
September 14, 2026
1 out of 5
Went to Best Buy in Myrtle Beach this weekend and didn't bring my speaker, so I went to Best Buy. Was greeted at the door by Riley and he took me to the portable speakers. I purchased the Sony Field ULT 3. I didn't have time to really research it but it had good reviews. Later I was doing some research and found the ULT 5 was supposed to be much better. By now I was back home so I went to Best Buy in Lynchburg. I asked for a manager to see if I could get a better price if I upgraded, no manager ever came to talk to me. Instead they communicated to the associate at customer service through the walkie talkies. No discounts! I did the exchange, paid the difference and left. Went home tried out the speaker and was not impressed with the ULT 5 for the difference in price. Went back to the Lynchburg location to exchange back to to ULT 3. They wanted to charge me more than the original price for the same product (different color). Told me the difference in price was the color, pulled it up on my phone both colors were the same price. I asked for a manager to see if we could work it out...it was only a $10.00 difference I had just purchased 3 days ago. They sent an associate, no manager, then the supervisor came and said I am their supervisor and the price would be the $10.00 more if I wanted the product. I said fine just give me the original one I purchased in Myrtle Beach, the supervisor said she couldn't do that, she would have to do a sales audit. At that point I said just return everything, she said fine and walked away. This is the new Best Buy and their version of customer service. Amazon is looking better and better...at least I don't have to deal with negative people.
Response from Best Buy
September 14, 2026
Hello Alan,
We appreciate you taking the time to share your feedback. Getting the best price on a purchase is always preferred, so we can understand your concern when you are denied a price match to your previous purchase. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/NlUh1Z), Twitter/X (https://bby.me/SoBrhJ), or Instagram (https://bby.me/7Mb6RE). Please reference Google Review, #222226.
Mel P
September 12, 2026
5 out of 5
Best Buy has the most knowledgeable Representatives who demonstrate impeccable customer Service. I had the pleasure of having Jeff help me purchase a projector and Rachel assistted me with purchasing a HP laptop computer! Both representatives were very patient and informative about all the products. I am very happy with my purchase and will be sure to return for all my technical products! Thank you!
Lacey S
August 31, 2026
5 out of 5
Good customer service.