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Frequently Asked Questions About Best Buy Lynchburg

How do I check product availability at the Lynchburg Best Buy?
How do I check my order status?
My local Lynchburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lynchburg stores’ holiday hours?

Recent Reviews

4.1
(2098 reviews)
zack j
July 25, 2026
1 out of 5
To be honest if I could leave no stars I would. Best Buy as a whole was one of the more disappointing experiences I have ever had. I will not be shopping with them ever again and hope others think before using them as they will fail you as a customer and blame it on there automated systems. Being lied to and made to sound like everything is your fault is not how the customer service experience should be, especially when you are spending good money with them.
Response from Best Buy
July 25, 2026
Good Afternoon, Zack, We certainly understand how you are feeling after there were issues with your order, and you didn't get the help you needed. We would be happy to review this further with you. Please feel free to send us a private message on social media that includs your Google review case ID: #193287. - Facebook (https://bby.me/pTAvOY) - Twitter/X (https://bby.me/HFfl3C) - Instagram (https://bby.me/BqFCKG)
Annie &
July 24, 2026
1 out of 5
Not sure if they have new employees who don’t know their policies or something, but around 7:30pm on 7/23/26 they sold all of the good Pokemon products that were supposed to be sold at open on 7/24/26, meaning that dozens of people who waited for ~3 hours before open walked away empty handed, and the employees didn’t even have the courtesy to come out and notify everybody who was waiting that they were wasting their time. This is the first time I’m aware of this ever happening, but hopefully it’ll be the last
Response from Best Buy
July 24, 2026
Hey there, We understand your frustrations surrounding your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##192569
Jason M
July 22, 2026
1 out of 5
I just purchased a samsung s26 today 6/22/26. The very helpful Kris at the phone desk listed to what I wanted " a s26 UNLOCKED" he ask if I was Verizon which I am but I told him I still wanted a UNLOCKED phone. So after all the information because he just had to lookup my account he very helpful sold my a version locked phone. So I'm now hours away from the store with a product that is close but not what I asked for.....
Doris P
July 17, 2026
3 out of 5
Was disappointed in the empty looking shelves and the fact that they are " out of" everything .even the salespeople look depressed from telling people they are out of ( whatever it is ) it .

About Best Buy Lynchburg

bestbuy.com