Stephen Gere’s the best!!!! Emensely helpful
I want to express my appreciation for the wonderful customer service experience I had this weekend when upgrading my phone. Miriam Valenzuela, Verizon Specialist, went above and beyond to not only make sure I had the best Verizon plan to meet my needs, but also assist me in my transition from Android products to Apple. She is very knowledgeable in both, and made sure I was satisfied with my choices, as well as sharing with me many helpful hints for my new products. By far, the best experience I’ve ever had with an upgrade! I highly recommended her expertise accompanied with a most pleasant attitude!
August 2025. Miriam V is a very competent and tireless Verizon Representative at Best Buy on Wards Road in Lynchburg. Her professional approach to technical is excellent. Her professional dedication to seeing the task to completion is superior. My new iPhone 16E needed her assistance over the course of a three week interval - Miriam worked on the resolution then pushed the concerns to Verizon Corporate technical - and she went above and beyond to organize a conf call with Corporate, her, and me for real time diagnostics and improvement. We stop in Best Buy and always make sure we say hello to Miriam.