Frequently Asked Questions About Best Buy Lynchburg
How do I check product availability at the Lynchburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lynchburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lynchburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lynchburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2096 reviews)
Doris P
July 17, 2026
3 out of 5
Was disappointed in the empty looking shelves and the fact that they are " out of" everything .even the salespeople look depressed from telling people they are out of ( whatever it is ) it .
Brenda T
July 11, 2026
1 out of 5
Poor customer service
Response from Best Buy
July 11, 2026
Hi, Brenda,
Thank you for leaving a review. This is far from the feedback that we strive to hear from our customers.
Please feel welcome to send us a private message on social media. We would be happy to assist you however we can on any of the following platforms: Facebook (https://bby.me/ktqBXJ), Twitter/X (https://bby.me/vt7W7C), or Instagram (https://bby.me/b3Hbcs).
Please mention the phrase “Google review #186095” when messaging us.
Bryan D
July 11, 2026
1 out of 5
Security at the exit needs to learn how customer service works and learn manners and patience or he should find a new job because its really not that difficult. On top of that don't purchase any open box items from this store because they clearly don't understand how their own rating system works. Excellent means no scratches on anything and has all the accessories, which clearly they think actually means scratches and missing remote and tv feet which according to their own system should have been rated as "good"
Cassondra W
July 05, 2026
5 out of 5
Zavier was very knowledgeable kind and patient! He helped us through a long process of buying TVs after the storm zapped our old ones! 100 out of 100 customer service!