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Best Buy Asheville
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Asheville
How do I check product availability at the Asheville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Asheville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Asheville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Asheville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3041 reviews)
Nadia M
March 25, 2025
1 out of 5
SO BAD. I wanted to buy Apple Watches for my sister’s birthday, so I called best buy to make sure they have them in stock. A lady answered the phone and when I asked her she told me they do. By the time she told me this I was already 10 minutes away from their store. She then told me to go ahead and purchase the watches through the phone which made NO sense because, why?💀 if I’m literally about to be there.
Anyway, she kept convincing me to do so and so I just bought them through the phone. They took of the money but when I came in to pick up MY watches they didn’t give them to me because “the purchase hasn’t processed yet” so I have to come back later. To which I was like “I literally told her I’m about to be there and she said I will be able to pick them up”
They gave no shit and acted like it was my fault.
Hated that day because what In the world.
Response from Best Buy
March 25, 2025
Hi, Nadia,
Thank you for your review. I certainly understand your concerns with the delay in your order pick-up as a result of your recent phone interaction. It's certainly not the experience we want our customers to have; A seamless pickup process is one of our top priorities.
So that we can be sure to formally document your feedback, please send a private message or DM on Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport that includes your full name, email address, and phone number. Be sure to mention your Google review 64967737.
Kind regards,
^Pre
Opi D
March 24, 2025
5 out of 5
Got a very nice laptop.
Steven B
March 22, 2025
1 out of 5
There's literally no one available to answer questions or help customers shop, and I was just in on Saturday afternoon.
Response from Best Buy
March 22, 2025
Hi, Steven,
Thank you for your review. I understand how important it is to receive helpful service when you are shopping, and I can imagine how concerning it must have been for you not to have received that. We truly value all our customers, and our goal is to provide positive interactions and exceptional support.
So that we can formally document your feedback and assist with any additional questions or concerns you may have, please send a private message or DM on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport that includes your full name, phone number, and email address. Be sure to mention your Google review 64957431.
Kind regards,
^Pre
Francis F
March 15, 2025
5 out of 5
Pretty solid Best Buy, you know what are getting when you walk into double Bs. The staff helped me pick out some wireless earbuds and were very friendly and knowledgeable