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Frequently Asked Questions About Best Buy Asheville

How do I check product availability at the Asheville Best Buy?
How do I check my order status?
My local Asheville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Asheville stores’ holiday hours?

Recent Reviews

4.0
(3265 reviews)
Charles J
November 06, 2026
4 out of 5
Took forever to get someone to help. Lot of employees standing around.
James Y
November 01, 2026
1 out of 5
Geek squad fail. Couldn't even install it straight. Crooked squad
Response from Best Buy
November 01, 2026
Hello, James, Thank you for sharing your feedback with us. We strive to provide excellent customer service and knowledgeable support, and we understand that the installation was not completed as expected. Please send us a direct message through one of our social media channels, so we can look into this further and assist you. Be sure to mention Google Review #246876 in your message. Instagram (https://bby.me/0Qe4so), X/Twitter (https://bby.me/fQldAL) or Facebook (https://bby.me/7hLO9w)
Gabe R
October 27, 2026
3 out of 5
I hate technology but like this place was alright
Erik C
October 26, 2026
1 out of 5
Very rude employees. You can't work customer service jobs and lack basic social skills.

About Best Buy Asheville

bestbuy.com