Courteous, informative, good customer service, good varied, selection. A few odd things not to have in stock. Great choices in “open box’. Clean store.
Geek squad cat helped me out big home with my phone so I could finish an application and showed me how to do other things on my phone too and everyone here was nice and helpful to me and my wife both afterwards while we looked around.
Unable to reach anyone on the phone. The phone rang to some guy in Guatemala. He couldn’t tell me if the local store had my iPhone battery in stock so I would have to drive all the way there for an appointment to find out if they had the battery in stock…
Poor service options.
Response from Best Buy
July 14, 2026
Hello,
Thanks for taking the time to leave your feedback. We understand your concerns with not knowing if the store has a part for repair. We're happy to take a look into this for you. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 187523 in your message to us.
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