Best Buy Asheville

There's literally no one available to answer questions or help customers shop, and I was just in on Saturday afternoon.

Pretty solid Best Buy, you know what are getting when you walk into double Bs. The staff helped me pick out some wireless earbuds and were very friendly and knowledgeable

Less than 1 star!! This location had 0 customer service! At the checkout, my Business Debit card did not like their bypass method. The girl stood there staring as more and more people lined up to check out. I asked several times if there was a different way to bypass. She only said she didn't know. After the fourth attempt to try the card, which has thousands on it, I asked her if she could call someone over who would know. Her exact reply was,"Well, you didn't ask for anyone." Then, when the manager guy came here, he said to purchase it online to use the card. Then I thought to myself, why did I waste my time in the store when I had all the items I needed?? So I used my personal card. And he said well that went through that time. I said yeah on my personal card, which messes up my accounting. He then looked at the long line of customers waiting and ANNOUNCED my card was declined. I will make sure that all of the folks in the area know what happened!! This is inexcusable behavior and not necessary! Look at your cameras, you will see the struggle your people pit me through. It has money on it! It was your machine that didn't function well!! I never have had this happen in any other location!!!!!

Be prepared to stand by a case for 15 minutes waiting for it to be unlocked while everyone ignores you. I’ll drive across town to Arden before I go back to this store