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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Asheville
How do I check product availability at the Asheville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Asheville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Asheville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Asheville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3242 reviews)
Joan G
August 20, 2026
5 out of 5
Ezra was so helpful and patient and kind!!
Steve G
August 20, 2026
3 out of 5
Emptiness...
Kim C
August 20, 2026
5 out of 5
The Manager Matt spent time with me picking out appliances and telling me about the different brands..He's Awesome! Best Buy really has great sales on Appliances and you don't have to search for someone to help you!
Gordon K
August 17, 2026
2 out of 5
I called in to check on availability and they told me on the phone that they had 2 of the TV's I wanted to buy but when I got to the store, I was told I would have to go all the way up to asheville, another thirty mile trip round trip to get the TV I ordered and paid for on Arden.
That was not right, and simply blame the call center for making the mistake. Get rid of the d*** call center then.
Then they would not give me anything for the extra cost I incurred.
So the TV I got Actually cost me $1 5 and an extra 1.5 hours of waisting my time not to mention how hard the drive up to Asheville was for me at 83 and undergoing cancer treatment.
Love the Hisense TV sorry I had to buy it from Best Buy