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Frequently Asked Questions About Best Buy Asheville

How do I check product availability at the Asheville Best Buy?
How do I check my order status?
My local Asheville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Asheville stores’ holiday hours?

Recent Reviews

4.0
(3268 reviews)
Bruce L
November 11, 2026
5 out of 5
Had a great experience. Brand new greeter at the door who took me right to where I needed to go. I had ordered an item online and I was there to pick it up. I in should go more often.
Charles J
November 06, 2026
4 out of 5
Took forever to get someone to help. Lot of employees standing around.
James Y
November 01, 2026
1 out of 5
Geek squad fail. Couldn't even install it straight. Crooked squad
Response from Best Buy
November 01, 2026
Hello, James, Thank you for sharing your feedback with us. We strive to provide excellent customer service and knowledgeable support, and we understand that the installation was not completed as expected. Please send us a direct message through one of our social media channels, so we can look into this further and assist you. Be sure to mention Google Review #246876 in your message. Instagram (https://bby.me/0Qe4so), X/Twitter (https://bby.me/fQldAL) or Facebook (https://bby.me/7hLO9w)
Lorrie G
October 31, 2026
1 out of 5
At this point I guess it is an isolated association. I went in for a simple transaction and was not pleased on several occasions and today I give up. Unfortunately we do not have enough hubs for manufacturers nearby, even though Asheville is a great space for such which would be rather lucrative to the city and our communities. Saying such they did improve their customer handling skills. Customer service and satisfaction is at a zero.

About Best Buy Asheville

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