'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Asheville
How do I check product availability at the Asheville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Asheville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Asheville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Asheville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3221 reviews)
Rob C
July 09, 2026
1 out of 5
Drove 45 min to best buy to get a car charger for my phone, the female greeter pointed to an aisle,i stated i wanted an appropriate cord, she got somebody, they looked at my phones port and indicated the plug and cable would work, purchased and returned home to discover the charging end does not fit my phone. Called best buy to speak with a mgr and report my experience, and was told i would have to return to the store to speak with a mgr( so another 1 1/2 hr drive and gas) Complete absence of communication and customer service...best buy doesnt want to know about a problem, they might have to fix it! As a 76 year old techno toddler , i trusted best buy to help with the right purchase...they failed, and corporate policy demonstrates they dont really give a ...
Response from Best Buy
July 09, 2026
Hello,
Thanks for taking the time to detail your experience. We understand your disappointment and frustration. Traveling such a long distance only to realize the cable is not correct is a great inconvenience. We would like to speak with you more.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 185215 in your message to us.
X: https://bby.me/dlJ5As
Facebook: https://bby.me/l4Q2xZ
Instagram: https://bby.me/xwQhG7
Marcelo E
July 06, 2026
5 out of 5
Bom lanche.
Alanna
July 04, 2026
5 out of 5
The geek squad and staff are excellent at what they do. Highly recommend.
Laurel S
June 10, 2026
2 out of 5
Poor experience with the geek squad for my apple care services. They’re the only certified apple support in town. It was a long wait time to drop off and pick up my device. The other Best Buy I initially went to didn’t inform me that I needed an appointment to drop off my device. I drove over to the location they told me to go to for Apple support, just to be turned away and have to go back four hours later. Then after that, I picked up my device and was still experiencing minor issues. I will probably just avoid geek squad support from now on and go straight to apple care. Understaffed, uncoordinated and didn’t get the job done sufficiently enough.
Response from Best Buy
June 10, 2026
Hello, Laurel,
Thank you for reaching out to us here to share your feedback. We understand how important a repair can be, and we would like to document any feedback you may have here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 171248.
Facebook (https://bby.me/5cfa8i)
Twitter/X (https://bby.me/pEwdSp)
Instagram (https://bby.me/aXtzix)
We look forward to assisting you there.