Poor experience with the geek squad for my apple care services. They’re the only certified apple support in town. It was a long wait time to drop off and pick up my device. The other Best Buy I initially went to didn’t inform me that I needed an appointment to drop off my device so I drove over to the location they told me to go to for Apple support, just to be turned away and have to go back four hours later. Then after that, I had my device picked up but am still experiencing issues. I will probably just avoid geek squad support from now on. Understaffed, uncoordinated and didn’t get the job done sufficiently enough.
Response from Best Buy
June 10, 2026
Hello, Laurel,
Thank you for reaching out to us here to share your feedback. We understand how important a repair can be, and we would like to document any feedback you may have here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 171248.
Facebook (https://bby.me/5cfa8i)
Twitter/X (https://bby.me/pEwdSp)
Instagram (https://bby.me/aXtzix)
We look forward to assisting you there.
Great Store! Good People! Friendly Attitude! I like sometimes to Go there and See what's on Sale. A lot of homeless around that area and a lot of Trash. Trash Responsibly Please.
Awsome treat from the girl of laptops
She has cute glasses
Good prices