Kirti P
September 04, 2026
I had a pick up order for curbside. I waited 30 minutes and no one came so i ended up going inside even though I was sick. The employees were standing around and clearly not busy. I asked if the Curbside pickup was not working and told the person at the desk that I waited 30 minutes. He told me that was a different department that handles it. He ended up giving it to me in a minute inside. Not sure why curbside is offered if you can't accommodate
Response from Best Buy
September 04, 2026
Hello!
Thank you for your review. It's always our goal to create a positive customer experience, and we're sorry to learn that doesn't seem to be case here.
To formally document your concerns, feel free to reach out to us on Facebook: https://bby.me/rHUbnv, Instagram: https://bby.me/g39DUk, or Twitter/X: https://bby.me/zcz2vP. Be sure to mention your Google review 218086.
Phyllis K
September 03, 2026
Morgan was the young lady that helped us and she was amazing. I do not have enough good words to say about her. Best Buy you have a jewel that needs to be promoted. Because of her help we bought a computer, washer, dryer, and a dishwasher. If not for her we’d just bought a computer.
I would also like to add Taylor to the list of very helpful people. He has amazing people skills and was helpful for what we needed. Quite the professional.
The guys at the geek squad were super nice and helpful. Got my screen fixed no problem 😎