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Frequently Asked Questions About Best Buy Asheville

How do I check product availability at the Asheville Best Buy?
How do I check my order status?
My local Asheville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Asheville stores’ holiday hours?

Recent Reviews

4.0
(3051 reviews)
Adrian R
April 23, 2025
5 out of 5
They took care of my screen protector replacement pretty quickly
Ryan N
April 21, 2025
5 out of 5
Store is not very busy, which means staff are free to help you. Plus they are very friendly.
Haley J
April 16, 2025
5 out of 5
Adolfo was so patient with me and knowledgeable in helping me assess my new computer capacity needs and picking out corresponding keyboard and mouse options for my professional field. I really appreciated his insight and patience in my indecisiveness! Give that man a raise!
Donald G
April 15, 2025
2 out of 5
I have been shopping Best Buy for years. I have always had great customer service. But this one has been a total disappointment. The sales person wasn't at all helpful or knowledgeable. The tech person didn't even feel like he wanted to be working. I will try again at a different store. Hopefully it will be better.
Response from Best Buy
April 15, 2025
Hello Donald, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 65044694" and share your full name, email, and phone number. Thanks, ^Vanessa

About Best Buy Asheville

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