I was in the market for a new laptop for college and I went in here at first and walked out because my original sales clerk wasn’t really helpful and was upselling me on computers I had in the past that were shitty; I went to my car to do more research and headed back inside. Y’all if you’re getting a laptop speak to Joe!!! He was so helpful and not only helped me get a better deal but made me feel so comfortable in that Best Buy! He matched me with a computer that fit my needs and it was also affordable!!! Joe I hope you get a raise, we need more people like you ⭐️⭐️
Great place to buy electric devices
Winslow M
January 14, 2025
I had to return two items to the Best Buy Store on Tunnel Road today. I also had a few additional requests and was worried the visit would be a hassle. I had no reason to believe so really as I have only had good experiences as a decades-long customer but I felt I was going to be asking a lot of them. Sophie, whom I believe is a manger, took great care of us. She was wizard at resolving our concerns. We felt heard and everything was handled beautifully. We could not get over how easily and quickly everything was handled. We shop Best Buy for many reasons -- price match guarantee, amazing warranties, and great product selection. This customer service experience exceeded all of that. Thank you, Sophie!