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Best Buy Asheville
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Find Items in This Store
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Frequently Asked Questions About Best Buy Asheville
How do I check product availability at the Asheville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Asheville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Asheville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Asheville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3130 reviews)
Ian H
October 27, 2025
1 out of 5
Do not come to this store. They will pressure you into buying their credit card. They are not even knowledgeable about technology. When I went in there was a woman who was frantically looking for help, but no one knew how to help her. I ended up doing their job for them. And was still pressured into getting their credit card.
I wasn't even a customer. I was applying for a job.
Response from Best Buy
October 28, 2025
Hello, Ian.
We understand the frustration when your experience in one of our stores does not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/2ulidl), Twitter/X (https://bby.me/omzejv), or Instagram (https://bby.me/p3dh6l), and mention your Google review, 61460.
Christian Z
October 25, 2025
4 out of 5
El lugar es excelente y el personal es muy amable. Sin embargo, suelen estar bastante apurados y no siempre se toman el tiempo de explicar bien las funciones de lo que estás comprando. Conviene informarse con anticipación para asegurarte de elegir exactamente lo que necesitás.
Brian S
October 24, 2025
3 out of 5
Went looking for something but they wasn't very helpful. Said if I can find it on their website then they could help. No other remedy of help
Response from Best Buy
October 24, 2025
Hi, Brian,
Thank you for your review. We appreciate your feedback on your recent visit to the Asheville store. We can certainly see why you'd be disappointed with that interaction. We want all of our customers to feel welcomed and assisted while visiting our stores. If you'd like help or want to formally document your experience, please send a private message on social media. Kindly include Google Review 60115 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Beth H
October 22, 2025
1 out of 5
Horrible!! Stay clear of their online orders and delivery. Three weeks of nonstop problems and manager at the store will only talk in person. Cannot connect with him over the phone. Will never order anything from them in the future.
Response from Best Buy
October 22, 2025
Hi, Beth,
Thanks for taking the time to leave a review. I can understand wanting timely support when interacting with your local store's Manager.
If you require additional support, please send us a private message using social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please be sure to mention the phrase “Google review #59128” when reaching out.