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Best Buy Tukwila
Services Offered
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Frequently Asked Questions About Best Buy Tukwila
How do I check product availability at the Tukwila Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tukwila Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tukwila stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tukwila Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4830 reviews)
Lena P
January 20, 2025
5 out of 5
Great service!
Nico K
January 19, 2025
1 out of 5
Tate, one of the supervisors at this store, was incredibly rude and unfriendly. I was trying to clarify the exchange / store credit policy for an unopened item and he was dismissive and unhelpful. I understand retail is a difficult job and I have patience and empathy for the workers at this store, but power-tripping and discourtesy is unacceptable.
My family has spent tens of thousands of dollars at this store, we have been loyal customers and cardholders for 10 years and apparently even that doesn’t warrant basic customer service or respect. We will no longer be shopping at any best buy location and will be canceling our credit card, because if this is how a company trains their associates to behave, we are no longer interested in doing business with that company.
In this day and age, you can get items for the same price nearly anywhere - the real value is how a business treats their customers. That used to set Best Buy apart, but apparently not anymore.
Response from Best Buy
January 19, 2025
Hi, Nico,
Thank you for sharing your reviews with us. We expect for our customers to be treated with kindness and respect, and can see how this recent visit did not provide you with such an experience. We feel it is incredibly important to acknowledge where me may make improvements to help us learn and grow. We would like to follow up with you to further discuss this recent visit and see about turning things around.
Please connect with a member of our Corporate Team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64707474" in your message. Thanks!
Sincerely,
^April
Mando S
January 18, 2025
1 out of 5
I’ll preface this with that I’ve worked in retail for 20 years. I went there to buy a monitor, with multiple employees walking past me with no acknowledgment of my presence. Not even a greeting. I had to walk around and find someone, which took a little too long. When I did find someone they said they worked in the warehouse and couldn’t help me but could try and call someone, nice guy but should have a walkie to contact an associate to help. When I finally flagged someone down they did help me, but decided half way through ringing up my monitor their phone needed their attention and I had to ask him if the transaction was over. He then finally looked up and ask me what? After I already had grabbed the receipt myself. Made me wonder how many people leave without buying anything simple because the employees are too busy on their phones. Management needs to be adjusted and have more presence on their sales floor. I can’t imagine this is how you’d want your sales associates acting.
Response from Best Buy
January 18, 2025
Hey there.
Thank you for your review, Mando. This is certainly not the kind of customer service we strive to provide. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (http://facebook.com/BestBuy)
- Twitter/X (http://twitter.com/BestBuySupport)
- Instagram (http://instagram.com/BestBuy)
When reaching out, please mention it is regarding your Google Review 64700400.
Kindest Regards,
^Vanessa
Cooper P
January 17, 2025
1 out of 5
Their pick up system is atrocious. They’re always late and don’t seem to care.
Response from Best Buy
January 18, 2025
Hello,
Thank you for the review. We are always looking to identify areas where we can improve. We would like to follow up to learn more about your pickup experience.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64700049" in your message. Thanks!
Regards,
^April