Frequently Asked Questions About Best Buy Plymouth Meeting
How do I check product availability at the Plymouth Meeting Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Plymouth Meeting Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Plymouth Meeting stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Plymouth Meeting Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2328 reviews)
Max
February 25, 2026
2 out of 5
Ran into a blue screen error when updating my computer to windows 11 and took my PC to BestBuy Geek Squad for help. The employee didn’t seem to care at all or even turn the PC on to take a look. He just said it would take 2 days and $400 to “potentially” fix it. Turns out all I needed was a bootable version of windows on a USB stick (which I suggested to them at the time). Had a friend assist me and it took under an hour completely free. I wouldn’t recommend Geek Squad service.
Response from Best Buy
February 25, 2026
Hi Max,
Thank you for your review. Feeling overlooked and not assisted properly is never the kind of experience we want our customers to have. We are happy to hear you were able to get your issue resolved, though! We would like the opportunity to reach out to make sure this gets addressed and documented. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/95p3du)
- Twitter/X (https://bby.me/8en8uo)
- Instagram (https://bby.me/0pmboc)
When reaching out, please reference your Google Review 121707.
Lena M
February 18, 2026
4 out of 5
Would not take my return with a receipt and many items are out of stock but they do have a great selection of open box items which are awesome because they shave off more than half the price
Brian B
January 27, 2026
5 out of 5
I ordered an open box soundbar, but it was missing some parts. Associate Jason C went above expectations and helped me find the right soundbar for my needs. This is the definition of exceptional customer service.
Neil E
January 25, 2026
5 out of 5
Best Buy Plymouth Mtg Store (#448) was all perfectly fine. But in particular I wanted to leave a review for the Dyson specialist that was at the store. She was very knowledgeable (sp?) and very pleasant. She was just great and I wanted to give a positive shout out to her. Unfortunately as I completely forgot to post this yesterday I forgot her name (oops!). But she was at this store this weekend. Anyway, it's just nice to speak to people that are both well versed and actually enjoy what they are doing.