Best Buy Plymouth Meeting

Overall Best Buy is great. But the delivery service for small purchases needs to GO! Very unreliable no regards for your time not informative of eta nothing! Sit home all day for no show! Best Buy large appliances team is GREAT!! Switch to FEDEX, UPS, UBER ,DOORDASH for small item delivery!

Excellent staff and great store but it is often very busy so a lot of customers compared to staff sometimes and there can be long waits. This is usually on weekends. I still recommend this store for electronics. Friendly employees and always very helpful. Easy for getting help or doing exchanges.

Can’t be just me. This store has issues with their electricity and systems in general. Twice now I’ve been in here during an episode. Once for a false fire alarm and another time for faulty electric. Both with flashing strobes and once with alarms blaring. For a tech store, you’d think they could figure this out so they can just hold a normal business day. Both times more than an hour of my time was wasted. The only reason I come here is for Geek Squad. There was one other time I came in for Geek Squad and decided to also buy something else and it was literally 4 hours, most of that time was just waiting to talk to someone or waiting for them to come back. Efficiency definitely does not clock into this store. Today they lost a $700 purchase that I found cheaper at the big box store across the parking lot that I was trying to avoid. Now I’ll be avoiding Plymouth meeting in general.

I unexpectedly needed a new stove. I had narrowed it down to 2 options. I went to Best Buy I Collegeville but they didn't have the selections on the floor to see in person. They suggested i go to to the store in Plymouth Meeting. Enter Tina Gordon! She was so knowledgeable. (I believe she said she was at Best Buy for 10 years!) She assisted me with deciding which stove (with a double oven) would best work as a replacement and upgrade. She was so helpful, I asked for her specifically when I unexpectedly needed a dishwasher this week. I already had narrowed it down to 2 options. Tina once again helped me decide which one. I was in and out of the store in less than 30 minutes. So if you find yourself in need of a kitchen appliance, seek out Tina at Best Buy in Plymouth Meeting!!