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Best Buy Cascade Station

4.1
(5503 reviews)
9739 NE Cascades Pkwy
Portland, OR 97220
(503) 249-7130
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Frequently Asked Questions About Best Buy Cascade Station

How do I check product availability at the Cascade Station Best Buy?
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My local Cascade Station Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
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Recent Reviews

4.1
(5503 reviews)
Gabriel D
April 22, 2026
3 out of 5
Haven't been to one in awhile, was trying to buy an item that showed "in stock" but they didn't even have a placeholder for the item, so it wasn't just sold out. That could just have been the website messing up. Other than that, not much has changed, same blue polo shorts with a more "open concept" apple store kind of vibe. They disappointed me but wishing them all the best
Response from Best Buy
April 23, 2026
Hello, Gabriel, Thank you for taking time out of your day to share your feedback. Getting accurate stock availability information is always great, so we can understand your concern when that doesn't happen. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/peTYs4), Twitter/X (https://bby.me/IGL0P9), or Instagram (https://bby.me/ZLKXuq). Please reference Google Review, #144980.
Cindy C
April 21, 2026
1 out of 5
The purchase went smoothly. I bought the technical support along with the gaming computer. I got it home and I couldn't get the packing out of the computer. I called for technical support and they couldn't help me for 4 days. At this point I took it back to the store. The staff worked on trying to figure out how to get the packing out also with no success.I did get my refund hassle-free.
Response from Best Buy
April 22, 2026
Good morning, We appreciate you sharing this with us. A new computer should be an exciting purchase. We understand having difficulties getting it unpacked and not getting the support you needed with this, isn't ideal. We'd be happy to review this further with you if you send a private message on one of our social media platforms, Facebook (https://bby.me/9SmAbt), Twitter/X (https://bby.me/vuQOcz), or Instagram (https://bby.me/Bt7K4O), and refer to your "Google review #144616".
A A
April 19, 2026
1 out of 5
Crap company. Called the store to speak with someone in the electronics department and had to fight with the stupid AI system for almost 10min until it finally transferred me to a real human in customer service. But that Human was way over in INDIA so when I asked to be transferred to the store GUESS WHAT?.... They DON'T TAKE CALLS from their own customers!.... I will NEVER buy ANYTHING from this Crappy Company again!....
Response from Best Buy
April 20, 2026
Hello, We appreciate you taking the time to share your feedback with us. It's understandable to want to speak with someone at your local store, but not being able to do so, isn't expected. As an effort to allow our stores to focus on their customers in their stores, calls are currently directed to our support teams, who should be able to assist with any questions or issues that you may have. That said, we'd be happy to review this further with you to see if we can assist and to document your feedback on our corporate level. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/m9agHE), Twitter/X (https://bby.me/lZ9vlx), or Instagram (https://bby.me/p3aUFs). Please also refer to your "Google review #144010" in your message.
Peter P
April 19, 2026
4 out of 5
Had what we needed. Recommend they have discounts for elderly and military (active and retired).

About Best Buy Cascade Station

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