How do I check product availability at the Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4732 reviews)
David S
January 04, 2026
1 out of 5
Radio still has only 1 speaker
Response from Best Buy
January 04, 2026
Thank you for sharing your concern with your radio only having one speaker, David. If this was a purchase from our store, please message us through one of our social media channels below:
Instagram (https://bby.me/7ln62g)
X/Twitter (https://bby.me/gnutyo)
Facebook (https://bby.me/aeshbd)
Be sure to send the full details of your situation. Also add Google Review 100207. We look forward to hearing from you.
Christina R
January 03, 2026
1 out of 5
We just went trying to buy a good lap top
For school and it was like buying a car pressure like crazy to add this and buy this over and over and then they wanted to add our card for auto renewal which was not disclosed.
Then someone else was just answering a question about for me and the sales man seemed all rude to the kid doing his job also. Then the boss in the computer area kept whispering and telling the sales person what to to say. So unprofessional in Salem
Robert
December 31, 2025
5 out of 5
If you need electronics they have it.
Tonia D
December 30, 2025
5 out of 5
The associates were very knowledgeable and helpful, even during the busy holiday season