How do I check product availability at the Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4818 reviews)
Jasmine G
May 12, 2026
3 out of 5
Definately not the store it used to be! Wasnt a wow me experiance. What they got going for them vs a department store like the example of Fred Meyers or Target, is that they only stock electronics so they have more room for electronic products. The selections arent what they used to be and i used to justify the Best Buy price premium to the convienence. Now i havent figured out what Best Buys ROI is compared to just hitting up the local department stores.
SD L
May 12, 2026
5 out of 5
Same prices as Amazon but you can talk specifics with staff. Speaking with staff especially with a product line that has so many options saves tons of research time. I was in the market for a modem and separate router. I did some research of what the marketplace had to offer and was able to articulate my need to sales person and identify a solution.
Greg H
May 11, 2026
5 out of 5
Geek Squad put in a new phone battery. Excellent job. Make an appointment.