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Frequently Asked Questions About Best Buy Salem

How do I check product availability at the Salem Best Buy?
How do I check my order status?
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Salem stores’ holiday hours?

Recent Reviews

4.0
(4512 reviews)
Macauley C
January 25, 2025
2 out of 5
Terrible customer service, they have so many people floating around yet nobody able to help you. I asked one guy who seemed like a manager for help and he just stuck me in an area with no directions and left me to sit for 30 minutes. Multiple people helped before me.
Karen M
January 24, 2025
5 out of 5
Todo lo que necesitas, pero bien caro jajaja
mondo L
January 22, 2025
3 out of 5
Cell phone assistance, not that good. What is available
Response from Best Buy
January 22, 2025
Hello there! Thank you for taking the time to reach out on Google with a review. We are committed to offering a diverse range of mobile options, coupled with expert, friendly service, ensuring that you enjoy a seamless, worry-free experience while browsing. We would love to hear any feedback you may have and provide assistance if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64716465 in your message. You can find us here: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) We hope to hear from you! Kind regards, ^Ryan
Dan S
January 20, 2025
5 out of 5
Went there to get a desktop computer upgrade. Ellie helped us out a great deal! She answered questions, listened about what we currently used, what we want to do with it, etc., and ended up finding a great recommendation. We will be back for peripherals.

About Best Buy Salem

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