How do I check product availability at the Salem Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Salem Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Salem stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Salem Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4527 reviews)
Richard G
February 28, 2025
2 out of 5
Everyone that works there seems to be very timid or maybe I should say woke. I'm not sure. It just feels off.
Response from Best Buy
February 28, 2025
Hello Richard Greeener,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64875917. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64875917
Thanks,
^Ezra
Kurtis M
February 20, 2025
1 out of 5
Cashier wouldn't honor a sale tag the product was sitting right in front of. The tag had the exact same description that was on the product box word for word. I went and took a picture and they said it was for a different product that has the same name they don't carry anymore. They admitted it was deceptive and were going to remove the tag, but not honor the $7 dollar difference. Guess I will just buy on Amazon going forward instead of supporting local retailers.
Response from Best Buy
February 21, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will receive correct information when I am shopping for my electronics. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64836429".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Wanda S
February 20, 2025
2 out of 5
Very little ink inventory. None for my printer.
Response from Best Buy
February 20, 2025
Hi, Wanda,
Thanks for leaving your feedback here. We appreciate you taking the time to bring your concerns to our attention. It's unfortunate that you were not able to find the ink you needed for your printer.
We would love to help in any way possible. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64835576 as reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Clint's M
February 19, 2025
5 out of 5
Top Notch! Customer service at the geek squad was absolutely incredible!!!!