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Best Buy Westbury
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Westbury
How do I check product availability at the Westbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Westbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Westbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Westbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3855 reviews)
Myriam M
November 18, 2024
2 out of 5
Was waiting for a long time and the employees seemed new like they were lost themselves
Response from Best Buy
November 18, 2024
Hey there, Myriam.
Thanks for providing your feedback here on Google. We understand the importance of getting the help you need. If you would like, you can connect with a live representative by contacting us through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number. Also, please reference Google Review #64440462. We look forward to your reply.
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Cheers,
^Jason
Cassandra K
November 13, 2024
5 out of 5
All of the staff I interacted with were extremely helpful!
manabu t
November 13, 2024
1 out of 5
Awful place.
I ordered microwave. I saw it is on site that’s why I went there. They say it is not in store but it will come by fedex and delivered by tomorrow. I said ok. What I found next day was Microwave won’t come to my house more than a week (coming from CA) and it is not even picked up by FedEx per FedEx website.
I called them and I tried to cancel because Amazon has same price and will be delivered by tomorrow. They say it is in store in California and waiting for FedEx to pick (meaning in store in CA) but did not even allow me cancel. I asked them since it is in Best Buy store still, can I just cancel it. Their answer is no.
Now I have to pick up from FedEx and delivered to the store to cancel it … I don’t know what I am doing or I don’t think they even deliver my microwave.
They clearly lost trust. Did not keep promise.
I will never ever get anything from Best Buy it is just scam. Used to be good place to buy something.
Please next time, tell your customers that it can delay up to 3 weeks. I got note saying it will arrive in 3 weeks
Response from Best Buy
November 13, 2024
Hello,
Thank you for the review. I know it can be frustrating, when an order is delayed unexpectedly. I would also feel the same way.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
Josh P
November 07, 2024
1 out of 5
One of the worst experiences ever. Avoid their customer service and anything to do with them coming to your home at all costs. You have been warned.
Response from Best Buy
November 08, 2024
Good Morning, Josh.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64399212" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey