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Best Buy Westbury
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Westbury
How do I check product availability at the Westbury Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Westbury Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Westbury stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Westbury Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3911 reviews)
Joy W
February 20, 2025
3 out of 5
No one comes to assist everyone is fake busy
Response from Best Buy
February 20, 2025
Hello, Joy.
Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning.
We would like to help assist you or answer any questions you may have. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Best,
^AllisonS
Sunil B
February 18, 2025
2 out of 5
Inventory was low, I had questions and no one was around. Would caution people looking to browse to come here.
Response from Best Buy
February 19, 2025
Hello, Sunil,
Thank you for taking the time to leave us a review about your recent store experience. It's pretty disappointing when a store is low on stock. If you'd like assistance, please send a private message on social media with your name, phone number, and email. Please mention Google Review 64828500 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan
Dan H
February 16, 2025
5 out of 5
Very helpful staff in the CPU area
melody
February 16, 2025
1 out of 5
I placed an order online for curbside pick up. Waited 20 mins then decided to call. No one would answer the phone so i was transferred to an off site operator. I was told he couldn’t do anything. Waited another 20min due to rain storm. Still no one arrived. I pulled my car to the front, leaving my children in the car for a moment to see several, over 10 workers relaxing & talking with each other. Ridiculous. This is a business. These kids need to act professional & realize they are paid to work, not hang out.
Response from Best Buy
February 16, 2025
Hello, Melody.
Thank you for reaching out. We do our best to meet the time frames that we provide, but there may be times when unexpected delays may occur. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) and an agent will be happy to assist as well as document your experience. When you message us, please include your full name, phone number, email, and a copy of your Google review number #64820046.
Best,
^Allison