Bad experience,.. geek squad was too lazy to handle my request,. Talked me out of everything I requested them to do to fix my computer,.. I'm just disgusted with the w.nyack best buy
Response from Best Buy
March 24, 2025
Hello,
Thanks for sharing your feedback with us. I can understand wanting to get your computer fixed, but then have the Geek Squad Agents not assist with that, wouldn't be an ideal experience. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the date, approximate time, and what services you were seeking to get. Please also include a reference to your "Google review 64963290" in your message to us.
Sincerely,
^Melissa
People were friendly and especially the salesman that helped us with our tv washer and dryer