Frequently Asked Questions About Best Buy West Nyack
How do I check product availability at the West Nyack Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Nyack Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Nyack stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Nyack Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3067 reviews)
Skye J
June 22, 2025
1 out of 5
Associate told me if I bought a protection plan on an open box controller that I would be able to get a new one if the controller broke. Of course, the controller bumper stopped working 4 months later. I had to pay the difference for a new controller.. which would have been fine if the employee disclosed that originally. Why would I pay $55 for a protection plan that does absolutely nothing for me? After working in retail management for 10+ years it’s shameful that companies pressure their employees to sell these plans to individuals who wouldn’t benefit from them.
Yolanda P
June 14, 2025
5 out of 5
Hola , todo bien con el servicio al cliente los productos de buena calidad precios accesibles se los recomiendo.
DDelilahM
June 13, 2025
1 out of 5
This whole company is ridiculous... if you order something for delivery on a certain date its guaranteed to be weeks late and if you ask for a refund it will be 10 days to return your money... they never fulfill a promise and their guarantees mean nothing. Go elsewhere.
Dead P
June 13, 2025
1 out of 5
No one asked me for help as I'm presently waking around. Maybe because I'm a black male, idk. I'm walking with my wife and she's not black but still saw 3 workers and no help offered. Just saw a white lady get help. All I know is there's more workers than customers in here and no one yet has asked me for help. 👍 Let's see how long it takes ...15 min gone by. No help.