Best Buy Rockaway

I recently ordered a Meta Quest 3S for my son through the app for pickup at the Best Buy location in Rockaway, New Jersey, and I wanted to share how smooth and pleasant the experience was. From the moment I walked in, I was greeted right at the door. The pickup process was quick and easy. At the register, Sarah assisted me, and she was outstanding. She greeted me warmly, asked how she could help, and once I mentioned I was there for a pickup, she efficiently requested the code and my ID. She politely excused herself to retrieve the item from the back and returned promptly. Once everything was complete, she thanked me and sent me off with a beautiful, genuine smile. You could really tell she takes pride in her work and values great customer service. Thank you again, Sarah — and thank you to the team. From a loyal customer.

Used the Drive up pickup, parked and 10min later I was on my way home.

Best customer service. I was very happy with their kind expansive knowledge each time I visited. They even found me a large view universal remote for my friend.

convenient location, parking is a little tricky in front. My go to location for tech.