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Frequently Asked Questions About Best Buy Rockaway

How do I check product availability at the Rockaway Best Buy?
How do I check my order status?
My local Rockaway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rockaway stores’ holiday hours?

Recent Reviews

4.2
(2594 reviews)
Richard B
October 09, 2025
5 out of 5
almost too many people to help you... there is said it!! lol. Clean, friendly and almost always have what we're looking for.
Melissa S
October 09, 2025
5 out of 5
There’s many Best Buy stores but this one is probably the best thanks to George Balko. We came in with an issue with our recently bought TV and even though the manufacturer was giving us issues with repair, he handled it like a champ and took the time to help us out. Thank you so much, George. My mother is very happy with the TV. We appreciate you very much.
Alex K
September 22, 2025
5 out of 5
Sara was so incredibly helpful and made my process so simple. She was amazing. Give this woman a raise right now!
Yazmin H
September 19, 2025
1 out of 5
ZERO STARS! Plus membership purchased late July with a $399 SonyXV500 wireless speaker. At time of purchase, I was told for $50 I would have access to price matches if the item went on sale and I would be emailed of such sales. On Saturday, September 14, 2025, the item went on sale for $299 but I received no email. I call today, 9/19/2025, and was told I could not have the price match because it was not "currently" on sale! Essentially, Best Buy not only does not share all of the hidden caveats like the item must be in stock and currently on sale, but, when they do, still fail at it, like NOT SENDING THE EMAIL for the sale item. Disgraceful!
Response from Best Buy
September 19, 2025
Hey there. Thank you for your review, Yazmin. We can understand how you are feeling regarding your recent experience here. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/uwm4ef) - Twitter/X (https://bby.me/msg3bx) - Instagram (https://bby.me/akecyq) When reaching out, please mention it is regarding your Google Review 45295. Kindest Regards.

About Best Buy Rockaway

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