Beware of Samsung employees I was scammed and lied to by employees on Sunday
Response from Best Buy
March 11, 2025
Hello there!
Thank you for taking the time to reach out on Google with a review. I can certainly understand the desire for for accurate information so that you can make informed decisions. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64915135 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan
Surprisingly good Best Buy. Went here to purchase a new laptop. They have a massive selection of laptops on display, featuring almost all models from all the major manufacturers. The salesman in the computer dept was very helpful and knowledgeable. The rest of the store was well-stocked, organized, and the prices seemed fair. Huge improvement over my other Best Buy store experiences over the years.
The sales rep Kevin spent an hour and a half with us helping us purchase the Lively Mobile 2 Med Alert and explaining how it works. He helped set up our account and put us at ease with trying to keep our mom safe.
Finding it wild, that I called about what time the 5070 will be released just to be told they don't have that information. Stores don't open until 10. I stayed up all night for the online shopping. Refreshing the page every 5 minutes to make sure. The site kept telling me its "coming soon". I checked it at 9:10, Just for it to be sold out completely 9:15am.
Response from Best Buy
March 05, 2025
Hello, Ramon. Thank you for your review. We really appreciate your feedback. We know it's frustrating when you aren't able to acquire a highly anticipated drop. If you'd like to formally document your experience, please send a private message on social media with your name, phone number, and email. Kindly mention Google Review 64892034.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan