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Best Buy South Setauket
Services Offered
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Frequently Asked Questions About Best Buy South Setauket
How do I check product availability at the South Setauket Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Setauket Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Setauket stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Setauket Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2197 reviews)
Kenny W
February 15, 2025
4 out of 5
good
Peter V
February 14, 2025
5 out of 5
Always quick and easy purchase
Charlie g
February 04, 2025
1 out of 5
At this location i purchased several items on 11/16/22 totaling nearly $11k because I just purchased a home in the area. I took protection plan as well. Fast forward 12/24 my tv stop working. Calling Bestbuy/geek squad are is like going to the dmv. They can care less. First had a appointment for them to come to my house to diagnose my tv which they got wrong twice. But I had to pay for a wrong diagnoses. After several chats on line and many phone calls I was basically told to kick rocks.
Response from Best Buy
February 04, 2025
Hello there, Charlie!
Thank you for taking the time to reach out on Google with a review. I can fully understand the desire to receive support using your Geek Squad Protection on your TV. In a similar situation, I would also reach out for assistance. We would love to hear any feedback you may have and provide assistance if possible. We have received your private message on Instagram and would ask that you continue to work with us there. For privacy reasons we would also suggest you remove your order number from this review.
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan
Kari B
February 02, 2025
1 out of 5
I’m disabled, but I asked my partner out to pick up a PS5 controller for me since I’m stuck on the couch for the next couple months. Did online pickup, brand new silver colorway, paid $80+ dollars for it. What do they give her when she gets there? A beaten up, CHEWED controller with a broken speaker in the wrong colored box. If I was there I would have noticed the tear in it and made a scene. You can even see where there once was an inventory tag on the back marking this item as used, they just peeled it off and tried to fleece me. Unacceptable, even if they do take it back and refund me it shouldn’t have happened in the first place. It’s a massive inconvenience for me to go ANYWHERE. I’m deleting my Best Buy account after this and switching to Amazon or Target exclusively. Don’t play games.
Response from Best Buy
February 03, 2025
Good Afternoon, Kari,
We certainly understand how you are feeling after not receiving the correct item when you had your partner visit the store for pickup. We would love to review this situation with you and work to assist you. Please feel free to send us a private message on social media with your Google review case ID in the message so we can help: #64770039.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby