header_logo

More to Explore

Frequently Asked Questions About Best Buy Amherst

How do I check product availability at the Amherst Best Buy?
How do I check my order status?
My local Amherst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Amherst stores’ holiday hours?

Recent Reviews

4.0
(4098 reviews)
Erin F
March 11, 2026
1 out of 5
Every time I have visited this store I am stuck waiting for someone to assist me for longer than should be even legal. Despite that we still go back. However, their ridiculous return policy has cemented my distaste for this company. 15 days to return something is absolutely absurd. Mo offer of a gift card no wiggle room l, UNLESS YOU PAY for their monthly Pro plan. I should not have to pay you to take a return for a faulty product, or an incorrect purchase. 0 stars.
Kyle F
March 09, 2026
5 out of 5
Good products, friendly staff
Jacki D
March 06, 2026
5 out of 5
Quick and efficient
Bruce
March 03, 2026
5 out of 5
I needed a laptop to for business purposes. Yes, it was not cheap for a reasonable laptop. But the reason I am giving 5 starts was the help I received. The person was very polite and professional and answered all my questions. He was very positive and respectful. With the cost of everything going up, customer service can be the difference.

About Best Buy Amherst

bestbuy.com