Every time I have visited this store I am stuck waiting for someone to assist me for longer than should be even legal. Despite that we still go back. However, their ridiculous return policy has cemented my distaste for this company. 15 days to return something is absolutely absurd. Mo offer of a gift card no wiggle room l, UNLESS YOU PAY for their monthly Pro plan. I should not have to pay you to take a return for a faulty product, or an incorrect purchase. 0 stars.
Good products, friendly staff
I needed a laptop to for business purposes. Yes, it was not cheap for a reasonable laptop. But the reason I am giving 5 starts was the help I received. The person was very polite and professional and answered all my questions. He was very positive and respectful. With the cost of everything going up, customer service can be the difference.