How do I check product availability at the Amherst Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Amherst Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Amherst stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Amherst Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4158 reviews)
Allison C
July 11, 2026
5 out of 5
The associate that helps me was great.He was able to take the item number that I wanted.And just process my transaction smoothly, no issues.Everything went great.
Isaiah J
July 08, 2026
1 out of 5
bought another quest 3s for 299.99 and also protection plan for about 69.99 the device broke I came to do warranty swap the manager did it returned and give us a store credit and will not honor our warranty and swap it out for the same exact 3s model that is in-store still
Response from Best Buy
July 08, 2026
Hello,
Thanks for taking the time to share your feedback with us. We understand being provided a store credit for your Quest 3S instead of a direct replacement wouldn't be ideal. We'd be happy to review this with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/8t2LeT), Twitter/X (https://bby.me/iThLqY), or Instagram (https://bby.me/GIuStE), and refer to your "Google review #184658" in your message.