Frequently Asked Questions About Best Buy Poughkeepsie
How do I check product availability at the Poughkeepsie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Poughkeepsie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Poughkeepsie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Poughkeepsie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2572 reviews)
John R
April 24, 2026
5 out of 5
They should try and stock more meta glasses charges and accessories
Anonymous
April 18, 2026
5 out of 5
Came in yesterday and the guys were so cool. They helped us find the right charger we were looking for. Hard to find the kind of customer service they provided nowadays. I usually feel rushed, but not here! Thanks my dudes 👍 might edit later to add these kind men’s names
EOTS S
April 18, 2026
1 out of 5
Bought a computer from them, it didn’t work so they had to fix it many times and it still doesn’t work you guys stink at fixing things it’s insane like all you want is money and it’s ridiculous you should be put out of business
Response from Best Buy
April 18, 2026
Hello there!
It definitely makes sense to expect support when a new PC isn't working as expected. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #142986 in your message. You can find us here:
Facebook (https://bby.me/6Vm7q3)
Twitter/X (https://bby.me/pPW4Yw)
Instagram (https://bby.me/qK4SVE).
Jeff S
April 18, 2026
4 out of 5
It's okay to me it's kinda messy just like stuff everywhere hard to find things I'd rather shop Amazon. Also the prices are a bit on the steep side..