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Frequently Asked Questions About Best Buy Middletown

How do I check product availability at the Middletown Best Buy?
How do I check my order status?
My local Middletown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Middletown stores’ holiday hours?

Recent Reviews

4.1
(2790 reviews)
matthew w
May 08, 2025
1 out of 5
Ordered a Google Pixel 9 from Best Buy with a guaranteed delivery date of Tuesday and a signature requirement (unlike Amazon, which doesn’t make you jump through hoops). Stayed home all day—nothing showed up. Contacted customer service, was told it would still arrive that same day. It didn’t. Stayed home again the next day—still nothing. Eventually, FedEx reported it lost. Throughout this, I was constantly disconnected on the phone after waiting 20+ minutes and dropped from live chats with reps who didn’t follow up. After wasting two full days, Best Buy’s only response was essentially: “We did our part.” No offer of a discount, gift card, or any goodwill gesture. In a world where Amazon sets the standard, Best Buy still thinks this kind of customer service is acceptable. It’s not. I won’t be ordering from them aga
shulem g
May 07, 2025
5 out of 5
Very welcome
Floyd A
April 28, 2025
4 out of 5
Bought a new TV online...in and out in 3 mins. Good prices, good service.
Jim S
April 26, 2025
5 out of 5
Lots of parking

About Best Buy Middletown

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