I’ve been a regular at this store for over a year. I generally have had a good experience but recently I go into the store and if I have a question I can never find the “expert” and end up walking around the store for over 30 minutes before leaving my items and storming out… I understand what a minimum wage job entails and I am just asking for the absolute hair minimum as I spend thousands with this company… please do better…
Response from Best Buy
March 26, 2025
Hello, Joaquin,
Thank you for reaching out to us here on Google and sharing your recent experience. We understand how important excellent customer service can be and know we would be reaching out for support as well. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64972456
regards,
^Brandon
Wonderful staff great selection of products
I don’t usually leave reviews but I had to acknowledge how kind, I believe his name was Mikael, was! Super friendly and sweet, felt extremely welcomed