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Best Buy Rivertown Crossing
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Rivertown Crossing
How do I check product availability at the Rivertown Crossing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rivertown Crossing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rivertown Crossing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rivertown Crossing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2481 reviews)
L S
March 30, 2025
5 out of 5
I needed to buy a new printer for the office. Since I'm not tech-savvy and I wasn't finding the answers I needed online, I decided to go to Best Buy so someone could help me. Ryan helped me, and he was very patient. He answered all of my questions so I could find the printer that was best for the job. Thank you!
Briana H
March 29, 2025
1 out of 5
I worked with the agent at Best Buy to obtain new phones through Verizon. He said everything was handled and should be an easy process. I have had NOTHING but issues. I have had to go back to the Verizon store several times and call Verizon several times. This has been a waste of time and I would not recommend this store to anyone for a Verizon upgrade. They clearly don’t know what they are doing and have only made my life significantly harder.
Response from Best Buy
March 29, 2025
Hi, Briana,
Thank you for sharing your review and bringing this concern to our attention. We want your purchasing of new phones to be easy and free of stress. We can see that is was not the case and would like to follow up with you to learn more.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64982656" in your message. Thanks!
Regards,
^April
Melissa P
March 15, 2025
5 out of 5
Greet immediately walking thru door and sell person was great
Brad B
March 13, 2025
4 out of 5
Stopped in for a computer part. Wasn't really bothered by employees as we walked around. Did ask an employee a question about a computer component. They were able to give a decent answer in a polite and professional manner. The store was decently cleaned but there looked like shelves were bare in certain areas but it's not normal to see as computer and electronic components are getting hard to come by.