They shipped me an open box and then didn’t accept a return
I purchased a front and rear dash cam installation service, including parking mode installation. The staff here were extremely friendly and professional.
The young technician who worked on my car was very polite, patient, and knowledgeable. He carefully explained how to use the dash cam and answered all of my questions. He took the time to make sure I understood everything before I left.
Overall, it was a very pleasant experience, and I am very happy with the service. I highly recommend this location.
Waited forever for assistance only to find out the item I wanted was out of stock and had to be ordered online to be shipped to my home
Don’t bother with this store, customer service was bad and the “manager” wouldn’t come and speak with me for an hour. Legend has it Raj the manager still will not come out from the back because he is “busy”.
Don’t buy anything open box from this place, it was missing parts and they could care less even tho it’s supposed to come with them.
Response from Best Buy
May 26, 2026
Hey,
Having a bad experience with an open box purchase and manger is frustrating. Allow us to hear more about this experience. Please feel free to connect with us on a private social media link. Mention review #157491 along with more details.
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