Frequently Asked Questions About Best Buy West Paterson
How do I check product availability at the West Paterson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Paterson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Paterson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Paterson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4663 reviews)
Camila G
July 30, 2025
5 out of 5
Orianna was amazing! So so so knowledgeable and eager to help, which is what everyone wants to see when looking for help with this crazy world of technology!! 10/10 recommend asking for her!!
Tom A
July 23, 2025
5 out of 5
A+
Nabila R
July 23, 2025
1 out of 5
Poor customer exp.. Try to get someone in dept. 2 people came and told that one is going on break and other one doesn't know about camers. They don't turn on, so why would I spend a couple of grands on camer when no one can tell me which one should I buy or serve me. Next stop Target.
Response from Best Buy
July 23, 2025
Hi, Nabila,
One of the things that customer's rely on is having impartial advise and product details to help determine what would be the right fit. With this not taking place during your visit, I share your disappointment. Please connect with our support team so that we can dig into this further. Please send a private message that states that you are replying to Google Review 19455, along with your full name, phone number, email address, and date and time of your visit. Send this information to one of the links I've provided below.
Facebook (https://bby.me/dyus7x), Twitter/X (https://bby.me/riqayv), or Instagram (https://bby.me/06vgs9)
We look forward to hearing from you.
Sincerely,
^Tina