Very knowledgeable in the laptop department, I was able to get exactly what I needed. Very satisfied!
If i could give 0 stars i would but unfortunately i can’t. Tried having gas range delivered 4 times and no one shows up calls or even when it says it’s going to be delivered it never shows up. Not sure how incompetent people can really be but it’s a joke no costumer service or care in the world wouldn’t recommend doing business with Best Buy a day in my life.
Response from Best Buy
March 23, 2025
Hello,
Thank you for the review. I can understand your frustration with not having your range delivered. That would be very frustrating.
I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details regarding your visit, including the location, date, and approximate time. If you can also include, Google Review 64958047 in your message, it'd be appreciated.
Regards,
^Kristy
I went in today to buy a drive, waiting for one hour and get no help from any staff inside, they just work there for salary, they don’t care about their customers, Best Buy managers should pay attention to their employees working attitude, they don’t care about customers services.
Response from Best Buy
March 19, 2025
Hello, Jack,
Thank you for providing your feedback on Google. Receiving a poor customer experience from the store is frustrating. We would like to hear about your store interaction, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 64945529", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Friendly staff, but not knowledgeable it seems unfortunately. Been waiting 2 MONTHS just to get my a new power supply & STILL waiting for them to fix my blue screen of death on my PC. They couldn't even find the reason why my pc has blue screen of death SMH. Any other actual pc place would've gotten this simple job done by at least 1 week. ABSOLUTELY TERRIBLE service SUPER long wait time...canceling membership
Response from Best Buy
March 11, 2025
Good Afternoon, Loopie.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64914095" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey