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Best Buy Staten Island
Services Offered
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Frequently Asked Questions About Best Buy Staten Island
How do I check product availability at the Staten Island Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Staten Island Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Staten Island stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Staten Island Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3102 reviews)
Allen P
April 16, 2025
2 out of 5
No customer service
Response from Best Buy
April 16, 2025
Hi, Allen,
Thank you for taking the time to share this review here, although we hate to hear it may be due to a negative experience while shopping in-store. We would like to get some more details from you, and see if we can help in any way.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 65048666. We look forward to hearing from you!
Regards,
^Katie
Juan C
April 09, 2025
4 out of 5
Es un lugar importante para comprar de electrónica a Buenos precios. Tiene ofertas que hay que buscar!! Poca gente
SARRAB A
April 07, 2025
5 out of 5
اسعار جيده
Mason N
April 06, 2025
1 out of 5
Customer Service leaves a lot to be desired. I went there to inquire about a particular phone because I didn't see it there and I was left standing there with no one coming to help me or asking me what I needed. After a few moments I left disappointed and I'm not coming back, congratulations best buy, you lost a customer. I'll buy the phone from your competitor instead
Response from Best Buy
April 07, 2025
Hello, Mason,
Thank you for taking the time to reach out on Google with a review. As someone who recently purchased a new phone, I can fully understand the desire for friendly and attentive service in store leading up to that purchase. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 65016905 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Kind regards,
^Ryan