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Best Buy Staten Island
Services Offered
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Frequently Asked Questions About Best Buy Staten Island
How do I check product availability at the Staten Island Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Staten Island Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Staten Island stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Staten Island Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3042 reviews)
A B
December 03, 2024
3 out of 5
It has reasonable prices
Jose P
December 01, 2024
2 out of 5
Understaff, I spent a whole 30mins trying to find someone to open the lock... to get this hard drive. Than I spent another 30mins waiting to check out. Only reason I don't give this place a one star , is because the lady who helped me was super nice and willing to get it for me, shout-out to her.
Response from Best Buy
December 02, 2024
Hello, Jose.
Thank you for taking the time to share your feedback with us. I can understand how frustrating it must have been to spend so much time waiting for assistance and to check out. We aim to provide a seamless and efficient shopping experience, and it’s clear we missed the mark during your visit.
I’m glad to hear that the associate who helped you provided a positive interaction—shout-out to her indeed! I’d like to look into this matter further and ensure your concerns are addressed.
Please reach out to us by sending a private message on one of Best Buy’s official social media accounts:
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, please include your full name, phone number, and email, and mention that you’re reaching out regarding your "Google Review." Be sure to also include the conversation number 64503018 so we can quickly identify and assist you.
Thank you again for bringing this to our attention. I look forward to assisting you further.
Best regards,
^Magee
Max L
November 25, 2024
5 out of 5
Fantastic experience since I got an open box item and it was brand new. Team helped me get this out of store asap well.
Walid G
November 21, 2024
5 out of 5
Kodelle one of the best managers there helps us for our services quick and professional !