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Best Buy Staten Island
Services Offered
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Frequently Asked Questions About Best Buy Staten Island
How do I check product availability at the Staten Island Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Staten Island Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Staten Island stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Staten Island Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3064 reviews)
Paul B
January 15, 2025
1 out of 5
I went there on appointment and ended up with a young man, very unknowledgeable about computers and couldn't help me set me computer back to factory reset. Although i bought it there, was very rude towards me and didn't want to help. I feel he should be downgraded to a stock person. So I remain with a laptop I can't use. I would never recommend anyone to Bestbuy for help.
Response from Best Buy
January 15, 2025
Hello, Paul,
I appreciate you taking the time to write us regarding your computer situation. Having the Geek Squad team look into your concerns is supposed to make these types of situations simple. This is not the experience I want for you, and I’d like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the details of your situation, the original order number, your full name, phone number, and e-mail. Also add Google Review 64681620. We look forward to hearing from you.
Sincerely,
^Deysha
Deborah v
January 14, 2025
5 out of 5
Adam great salesman! Very knowledgeable n helpful! Would recommend highly!
Osvaldo R
January 12, 2025
1 out of 5
Rudest employee I asked if they had a specific item I wanted and she looked ignored me the first time and I had to repeat myself I even witness her ignore the dude next to her handing her something I don't know if she is just distracted or if she doesn't care about the costumers the rest saw and they didn't do anything but stand around
Response from Best Buy
January 12, 2025
Hello.
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64671188" and share your full name, email, and phone number.
Thanks,
^Jacob
Mario P
January 06, 2025
5 out of 5
I enjoy shopping in Best Buy and walking around inside also looking at the electronic merchandise’s.