header_logo

More to Explore

Frequently Asked Questions About Best Buy Staten Island

How do I check product availability at the Staten Island Best Buy?
How do I check my order status?
My local Staten Island Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Staten Island stores’ holiday hours?

Recent Reviews

4.1
(3152 reviews)
Joseph P
August 20, 2025
1 out of 5
4 people said they would help then just walked away. Stood there 30 minutes. Take my business elsewhere
Response from Best Buy
August 20, 2025
Hello, Joseph, Thanks for taking the time to leave a review here on Google. I can understand expecting to be assisted in a timely manner when visiting your local Best Buy. If you require additional support, please send us a private message on social media. We would be happy to help you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Just mention the phrase “Google review #32265” when reaching out. Regards, ^Ravi
Ewoww
August 18, 2025
3 out of 5
Needs more help on the floor to answer customer questions
Response from Best Buy
August 18, 2025
Hello. I can definitely understand needing or wanting more assistance while visiting our store. If you have any questions or need any assistance, please send us a message on Facebook (https://bby.me/wa494c), Twitter/X (https://bby.me/bifka6), or Instagram (https://bby.me/n2d7h5). Best, ^Allison
Sharon K
August 15, 2025
1 out of 5
What mess of a store. Service is so slow. And when I bought my kid a toy that a full stack of it had the price written 8.99 and they decided to charge 16 because they claim it was a mistake. Instead of honoring the mistake they just offered a refund but my kid was too invested. Not cool
Response from Best Buy
August 15, 2025
Hello Sharon, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/ye54lf), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 29866. Thanks, ^ Vanessa
Juan D
August 14, 2025
5 out of 5
Great customer service

About Best Buy Staten Island

bestbuy.com