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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

4.1
(2152 reviews)
Mark
October 03, 2025
5 out of 5
Curbside pick up was easy
Kyle p
September 23, 2025
1 out of 5
You salesman was no help . He could answer questions. Worst service I have had there won't be back
Ben S
September 21, 2025
4 out of 5
I’m giving a 4-star review, but with an explanation. 4 stars because it took 2 hours to get paperwork filled out to send a water filled iPhone in for a replacement on the AppleCare plan for $100. Moreover this review is to help people understand the process. Best Buy basically fills out a form and sends your phone to apple to get major things like this repaired or replaced. Worth knowing because if you need the phone right away you should drive to an apple bar in saint louis. If you have a little over a week to wait, this process saves you the drive to saint louis. The two hours filling out paperwork was still less than the 3+ hour drive to saint louis and back. They could really streamline the process.
Tisha C
September 21, 2025
5 out of 5
Great place

About Best Buy Springfield

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