Frequently Asked Questions About Best Buy Northgate
How do I check product availability at the Northgate Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northgate stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northgate Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.8(3060 reviews)
Mushfiq R
June 23, 2025
1 out of 5
Probably the worst customer service I've ever experienced at a best buy. The website return window clearly showed that my return window is open with a valid barcode. Yet the store manager just kept lying and claiming that the return window closed and they can't do anything, except a store credit. Making up false statements just to avoid returning my money and somehow blaming me for it is just outrageous.
Kirk D
June 21, 2025
1 out of 5
The app told me they had the thing I wanted. So I went to the store but no one could locate it on the floor or in the warehouse. Waited for a while with no luck. They cant text you when they find it either. No wonder people don’t go to brick and mortar stores.
Brian C
June 18, 2025
5 out of 5
Quick fast professional
Rafael F
June 14, 2025
1 out of 5
I don't think I've ever had a worse user experience logging in